Support » Plugin: Smash Balloon Social Photo Feed » Problems re-connecting instagram account {“error_type”: “OAuthException”…

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  • Thread Starter salpilk

    (@salpilk)

    I also just realised that the instagram error I’m getting has typos in it, which seems strange

    “Your facebook account’s off-Facebook activty in turned off”

    Same thing happening here. IG widget really hit or miss w/ Kale theme, it seems…

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @salpilk, @sandyswanson,

    Thank you for reaching out to us for assistance. This error is related to the mentioned off-Facebook activity setting for your Facebook account. If your Instagram login is via Facebook you will likely need to enable off-Facebook activity as otherwise, you can not connect to Facebook applications such as ours. You can find more detailed information on this and how to access the setting here: https://www.facebook.com/help/1224342157705160

    The issue is not related to your theme. Let me know should you still have issues after adjusting this setting.

    Best regards,

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