Title: Problems on install
Last modified: August 31, 2016

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# Problems on install

 *  [beckswade](https://wordpress.org/support/users/beckswade/)
 * (@beckswade)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problems-on-install/)
 * Hi,
 * Wanted to try out the free version first to see how easy it would be to use and
   update files for a client.
 * However, on trying to upload a file I get this error:
 * Warning: Unknown: open(/tmp/sess_f5ohb42d74lo6dtr5jiq0omko2, O_RDWR) failed: 
   Permission denied (13) in Unknown on line 0
 * Warning: Unknown: Failed to write session data (files). Please verify that the
   current setting of session.save_path is correct (/tmp) in Unknown on line 0
 * And there are coding errors at the bottom of the page as follows:
 * Warning: Unknown: open(/tmp/sess_f5ohb42d74lo6dtr5jiq0omko2, O_RDWR) failed: 
   Permission denied (13) in Unknown on line 0
 * Warning: Unknown: Failed to write session data (files). Please verify that the
   current setting of session.save_path is correct (/tmp) in Unknown on line 0
 * Can you advise as this plugin comes recommended before I look for an alternative?
 * The url if you need it is: [http://181.224.148.70/~stjohnsco/](http://181.224.148.70/~stjohnsco/)
 * [https://wordpress.org/plugins/download-manager/](https://wordpress.org/plugins/download-manager/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problems-on-install/#post-7102019)
 * it is a file access permission issue with your server, please contact server/
   hosting support, they will adjust it for you.

Viewing 1 replies (of 1 total)

The topic ‘Problems on install’ is closed to new replies.

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## Tags

 * [code error](https://wordpress.org/support/topic-tag/code-error/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * 1 reply
 * 2 participants
 * Last reply from: [Shahjada](https://wordpress.org/support/users/codename065/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/problems-on-install/#post-7102019)
 * Status: not resolved