Problems login in for first time

  • Resolved reliancehome

    (@reliancehome)


    8 years, 9 months ago

    I have just signed up to wordpress via hostgator and did the quickinstall which is says is completed. I understand I have to login via admin url which I understand is my web address with/wp-admin at the end when I go into this a blank page comes up. The domain I purchased some months ago through go daddy. Being new to web design its probably something simple so would appreciate if anyone can help me. As its frustrating as I cant do anything.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Clayton James

    (@claytonjames)

    8 years, 9 months ago

    Can you give a link to the domain?

    Thread Starter reliancehome

    (@reliancehome)

    8 years, 9 months ago

    http://www.reliancehomeimprovements.com.au

    Clayton James

    (@claytonjames)

    8 years, 9 months ago

    I can see an IIS 7 (windows) server and an ASP.NET framework, but no indication of PHP running on the server. Every request I make to any file path I would normally expect to see any WordPress files at, returns a server response of “200 – status OK”, yet renders a blank page. I can’t access anything I would normally expect to find in a WordPress installation even if PHP wasn’t running. Not even the “readme.html” file.

    I have just signed up to wordpress via hostgator and did the quickinstall which is says is completed.

    I’m not sure how Hostgator comes into play, but I think I’m seeing your site actually being hosted by Godaddy. You might need to contact Godaddy support for assistance, and verify that:

    A) your server will support the minimum requirements for WordPress

    B) your configuration will currently serve .html and .php files

    Thread Starter reliancehome

    (@reliancehome)

    8 years, 9 months ago

    Just checked with Godaddy who said they are not hosting I just purchased domain name. They suggest the problem is with wordpress and not hostgator my host or them. I there a number in Australia I can ring to speak to someone?

    Thread Starter reliancehome

    (@reliancehome)

    8 years, 9 months ago

    Figured it out thanks to support at hostgator had to change arecord and dns setting as godaddy had my domian parked big learning curve but can finally log in and get cracking ony my website

Viewing 5 replies - 1 through 5 (of 5 total)
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