Title: Problems logging in
Last modified: August 21, 2016

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# Problems logging in

 *  [Cubeloop](https://wordpress.org/support/users/cubeloop/)
 * (@cubeloop)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problems-logging-in-11/)
 * Hi,
    my blog was recently hacked and I had my host to restore it to a date where
   I knew it was OK.
 * Problem is now that I cannot log in to my blog.
 * I have tried changing my password with the “lost password feature” where I usually
   log in but I only get the error message “ERROR: Invalid username or e-mail” when
   using the username. When using full email I get the following “The e-mail could
   not be sent.
    Possible reason: your host may have disabled the mail() function…”
 * I have also tried the emergency PHP script. Using my user (which is admin) it
   doesn’t work. Using ‘admin’ the script returns a positive response but I can 
   not use it to log in.
 * So far I have not tried phpMyAdmin yet, still waiting to retrieve password from
   my host…
 * BUT, the strange thing is, I’m using TwitterTools to post blogs when liking, 
   e.g a YouTube video and that still works! I’m using my own standard log in for
   that plugin.
 * Can someone please explain and provide a solution why I can’t log in but the 
   plugin is able to update the site?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problems-logging-in-11/#post-4268841)
 * Have you checked with your host? They may have additional security on logins 
   to your site.
 *  Thread Starter [Cubeloop](https://wordpress.org/support/users/cubeloop/)
 * (@cubeloop)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problems-logging-in-11/#post-4268950)
 * Have asked the question to my host but have not yet got an answer to that question.
 * Did just try to login from work, the error message I get is that the
 * **username is invalid**… Have been using this blog for 2+ years, I know my username
   and password
 * Don’t know how WP works ‘under the hood’ but if the host recovers and old version
   they have of my blog, do they need to recorver something else as well, like any
   mySQL database?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problems-logging-in-11/#post-4268953)
 * The user name and password info is in the database, yes.
 * Have you looked in the database to see what’s there?
 * [http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin](http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin)
 * “admin” is a very insecure user name – so they could well have disabled that.
 * [http://codex.wordpress.org/Brute_Force_Attacks](http://codex.wordpress.org/Brute_Force_Attacks)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems logging in’ is closed to new replies.

## Tags

 * [log-in](https://wordpress.org/support/topic-tag/log-in/)
 * [login](https://wordpress.org/support/topic-tag/login/)
 * [twittertools](https://wordpress.org/support/topic-tag/twittertools/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/problems-logging-in-11/#post-4268953)
 * Status: not resolved

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