Title: Problems Loading Product Pages
Last modified: August 20, 2016

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# Problems Loading Product Pages

 *  Resolved [moreapplesaday](https://wordpress.org/support/users/moreapplesaday/)
 * (@moreapplesaday)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problems-loading-product-pages/)
 * I use Pagelines as my theme and have recently incorporated woocommerce into my
   site. Initially, everything was loading fine, and then I noticed that after clicking
   on an item listed on my shop page, that the individual item page would not load(
   total white screen).
 * I messed around with the plugins (deactivating & etc..) to no avail. When I am
   logged into my WordPress account on Safari (browser), the product page always
   loads, and then when I log out, it does not. This also seems to affect the other
   browsers as well. When logged in on Safari, sometimes Chrome and Firefox will
   load, and when logged out, the same follows.
 * Any ideas?
 * A link to my shop: [http://moreapplesaday.com/shop](http://moreapplesaday.com/shop)
 * Click the product and you will see what I mean.
 * Much appreciated,
    -Pete
 * [http://wordpress.org/extend/plugins/woocommerce/](http://wordpress.org/extend/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [moreapplesaday](https://wordpress.org/support/users/moreapplesaday/)
 * (@moreapplesaday)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problems-loading-product-pages/#post-3216770)
 * So it appears to be W3 Total Cache that is causing the problem. If I empty my
   caches, either Chrome or Firefox will load the page, depending on which one I
   click first. When deactivating this plugin, everything loads every time.
 * Any ideas?
 *  Thread Starter [moreapplesaday](https://wordpress.org/support/users/moreapplesaday/)
 * (@moreapplesaday)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/problems-loading-product-pages/#post-3216778)
 * By changing the Page Cache to ‘Disk Enhanced’ mode, everything seems to be working
   now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems Loading Product Pages’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
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## Tags

 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [PageLines](https://wordpress.org/support/topic-tag/pagelines/)
 * [product page](https://wordpress.org/support/topic-tag/product-page/)

 * 2 replies
 * 1 participant
 * Last reply from: [moreapplesaday](https://wordpress.org/support/users/moreapplesaday/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/problems-loading-product-pages/#post-3216778)
 * Status: resolved