Support » Plugin: WooCommerce » Problems Loading Product Pages

  • Resolved moreapplesaday


    I use Pagelines as my theme and have recently incorporated woocommerce into my site. Initially, everything was loading fine, and then I noticed that after clicking on an item listed on my shop page, that the individual item page would not load (total white screen).

    I messed around with the plugins (deactivating & etc..) to no avail. When I am logged into my WordPress account on Safari (browser), the product page always loads, and then when I log out, it does not. This also seems to affect the other browsers as well. When logged in on Safari, sometimes Chrome and Firefox will load, and when logged out, the same follows.

    Any ideas?

    A link to my shop:

    Click the product and you will see what I mean.

    Much appreciated,

Viewing 2 replies - 1 through 2 (of 2 total)
  • So it appears to be W3 Total Cache that is causing the problem. If I empty my caches, either Chrome or Firefox will load the page, depending on which one I click first. When deactivating this plugin, everything loads every time.

    Any ideas?

    By changing the Page Cache to ‘Disk Enhanced’ mode, everything seems to be working now.

Viewing 2 replies - 1 through 2 (of 2 total)
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