Title: Problems loading Overview
Last modified: September 1, 2016

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# Problems loading Overview

 *  Resolved [freshpie](https://wordpress.org/support/users/freshpie/)
 * (@freshpie)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/problems-loading-overview/)
 * Hi,
 * I’m having issues getting the Overview page to load. I’ve tried it at different
   intervals through the day. Sometimes it loads after about 5 minutes, sometimes
   it doesn’t load at all. The access log is up to date and reflects current time.
   All of the other Slimstat pages load without issue.
 *  I’ve cleared the cache. I’ve disabled plugins to no avail. I’ve disabled Wp 
   Fastest Cache and had no luck. Ad block is disabled. I’ve tried multiple browsers.
   Under maintenance it says there’s a 215 error but it’s dated 6/22 and it’s now
   6/29.
 * The MySQL database exists but I’m not sure what specifically I need to tell the
   hosting company to get this working.
 * Any insight is greatly appreciated.
    Thanks in advance
 * [https://wordpress.org/plugins/wp-slimstat/](https://wordpress.org/plugins/wp-slimstat/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/problems-loading-overview/#post-7530872)
 * Hi,
 * your database structure might be out of date. Please follow these instructions
   to make sure it is up-to-date:
 * [https://slimstat.freshdesk.com/solution/articles/12000003148-how-do-i-update-the-table-structure-if-i-upgraded-from-a-version-prior-to-4-0](https://slimstat.freshdesk.com/solution/articles/12000003148-how-do-i-update-the-table-structure-if-i-upgraded-from-a-version-prior-to-4-0)
 * Keep us posted!
    Jason
 *  Thread Starter [freshpie](https://wordpress.org/support/users/freshpie/)
 * (@freshpie)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/problems-loading-overview/#post-7530941)
 * Thanks Jason. How can we get help for a fee?
 *  Thread Starter [freshpie](https://wordpress.org/support/users/freshpie/)
 * (@freshpie)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/problems-loading-overview/#post-7530945)
 * Also, I see the settings>maintenance indicates that I should remove the following
   tables: wp_slim_browsers, wp_slim_content_info, wp_slim_outbound, wp_slim_screenres,
   wp_slim_stats_3, wp_slim_stats_4, wp_slim_stats_archive_3, wp_slim_stats_archive_4
 * Is it safe to go into My SQL and press drop for each of these items?
 * Thanks
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/problems-loading-overview/#post-7530964)
 * > Is it safe to go into My SQL and press drop for each of these items?
 * Not until you upgrade the table structure and make a backup of those tables, 
   just in case. Please contact us at [http://support.wp-slimstat.com](http://support.wp-slimstat.com)
   if you need help updating the table structure.
 * Best,
    Jason

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems loading Overview’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/problems-loading-overview/#post-7530964)
 * Status: resolved