Support » Plugin: WooCommerce » problems in stock

  • wall01

    (@torch01)


    Every time customers will buy the message: Sorry, we do not have enough of the product.

    But the product is stocked.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Can you send us a screenshot of the stock from the backend of your shop for this product? You can use something like http://snag.gy to send the screenshot.

    Hopefully that helps! Have a great one!

    wall01

    (@torch01)

    Here it is, I took the screenshot of the photo that the client sent me

    https://snag.gy/tNq6IX.jpg

    The text is in Portuguese:

    “Sorry, we do not have enough of …. (product name) … in stock to meet your request. We apologize for any inconvenience caused”

    In addition to this problem, the request is still being made.

    wall01

    (@torch01)

    waiting for an answer

    Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Can you please send a screenshot of the stock settings on the backend of the product you are referring to (admin, not the side your customers can see).

Viewing 5 replies - 1 through 5 (of 5 total)
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