Title: Problems importing product CSV
Last modified: June 24, 2018

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# Problems importing product CSV

 *  Resolved [doylie](https://wordpress.org/support/users/doylie/)
 * (@doylie)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/problems-importing-product-csv/)
 * Hi.
    Have made several attempts to import a CSV of products into new shop. (There
   was a domain/rebranding change.) This CSV was generated by WooCommerce in the
   old shop. It doesn’t import. I’ve tried everything and only once have been successful–
   with 3 items. It no longer imports with one or all items or any variation between.
   I’ve changed tables, done everything any search for help has suggested. I’m not
   sure what to do now.
 * Note: I did try various plug-ins all with the same results. IE: nothing imported,
   it just never progresses. It also says I have 13 items with 3 published, but 
   cannot find the rest of the unpublished items anywhere.
 * I’m sure I’ve overlooked something but if anyone has any idea, let me know!
    
   Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-importing-product-csv%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * (@amandasjackson)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/problems-importing-product-csv/#post-10433206)
 * Hi [@doylie](https://wordpress.org/support/users/doylie/),
 * > nothing imported, it just never progresses. It also says I have 13 items with
   > 3 published, but cannot find the rest of the unpublished items anywhere.
 * Are any of your products in ‘draft’ status? The exporter will only include products
   with a status of ‘publish’ or ‘private’.
 * If you want to change that, there’s a filter you can use, but this would require
   custom coding.
 * [https://github.com/woocommerce/woocommerce/blob/master/includes/export/class-wc-product-csv-exporter.php#L128](https://github.com/woocommerce/woocommerce/blob/master/includes/export/class-wc-product-csv-exporter.php#L128)
 * Also, when you exported, did you check the meta box?
 * 
    Link to image: [http://cld.wthms.co/CEB0aS](http://cld.wthms.co/CEB0aS)
 *  Thread Starter [doylie](https://wordpress.org/support/users/doylie/)
 * (@doylie)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/problems-importing-product-csv/#post-10433326)
 * No, no draft status, they were all published and ready for purchase when I generated
   the CSV file. Now they’re showing in the new shop as 13 items with 3 published.
 * I did generate a CSV with the export checked and one without it checked. Neither
   of them worked. I’ve used every browser, every plug-in, nothing.
 * Thanks for the reply.
 *  [jessepearson](https://wordpress.org/support/users/jessepearson/)
 * (@jessepearson)
 * Automattic Happiness Engineer
 * [7 years, 10 months ago](https://wordpress.org/support/topic/problems-importing-product-csv/#post-10437307)
 * [@doylie](https://wordpress.org/support/users/doylie/) Can you add your csv to
   Dropbox, Google Drive, or Google Sheets and provide us with a publicly shared
   link so that we can take a look at what you are trying to import?
 *  [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * (@amandasjackson)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/problems-importing-product-csv/#post-10454489)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems importing product CSV’ is closed to new replies.

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [importing](https://wordpress.org/support/topic-tag/importing/)

 * 4 replies
 * 3 participants
 * Last reply from: [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/problems-importing-product-csv/#post-10454489)
 * Status: resolved