Support » Theme: Flash » Problems importing “Flash Default” demo

  • Hello,
    I’ve activated Flash free theme and wanted to import “Flash Default” demo using Themegrill demo importer plugin, but with no success (the import process never finished, I have tried several times). I guess the problem is my PHP configuration. I asked my hosting provider to tweak PHP parameters (as described at https://docs.themegrill.com/knowledgebase/demo-import-process-failed/), but they responded that is not possible on their shared hosting service.

    Is there any other way to import and use “Flash Default” theme demo?
    (is it maybe possible to download a zipped version?)
    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey,

    This might have caused due to many reasons and yes PHP configuration is one too. Well, you might start a fresh site and try importing there.

    Good Day,
    Best Regards.

    Hello,
    It is a fresh WordPress install, with no other themes and plugins installed.
    Is there any other way to import the demo (by not using demo importer plugin)?
    Thanks.

    I managed to change PHP parameters and import the Flash default demo.

    There is one more issue, WooCommerce product sort dropdown doesn’t work on the Shop page. When I try to sort e.g. by price, products don’t show in the correct order. The same happens in your official demo at https://demo.themegrill.com/flash/shop/

    Thanks.

    Hey,

    It seems the issue is generating from WooCommerce Plugin. Could you try communicating with the respective plugin forum for a better solution?

    Good Day,
    Regards.

    Hi,
    Sorting in WooCommerce demo on their website, using the same elements, works fine:
    https://themes.woocommerce.com/storefront/product-category/clothing

    I have ‘Flash default’ demo imported on a clean WordPress install, with plugins that are needed for the theme, and nothing else. Also, your official demo on ThemeGrill website has the same issue – product sorting doesn’t work (in both free and pro version of the theme). I am trying the demo before I decide to use/buy the theme. Sorting is an important webshop feature that is not functional, I guess there is a conflict with Flash theme and WooCommerce on that subject.

    You can forward this bug to the developers (the theme is advertised as fully compatible with WooCommerce).
    Please let me know if it’s fixable.

    Thanks.

    Hi,

    We will forward this issue to our developers and try to solve this issue as soon as possible within the theme update. So, thank you for your patience.

    Good Day,
    Best Regards.

    mguadarrama

    (@mguadarrama)

    Hello:

    I have the same issue that Jelena: I want to install the “default Theme” of flash template, but isn´t possible; I Already installed another themes of that template without any issue.

    The problem it´s only on “Default theme” I want this theme,I like this theme.

    Would you like to help me please?

    I really aprecciate your help.

    Regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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