Title: problems importing depot Last modified: August 30, 2016 --- # problems importing depot * Resolved [sobceo75](https://wordpress.org/support/users/sobceo75/) * (@sobceo75) * [10 years, 8 months ago](https://wordpress.org/support/topic/problems-importing-depot/) * When I try to import photos in the depot it doesnt put them in there correct albums and sometimes it doesnt put them in a album at all. And the photos is just lost. But when trying to reupload it says the file already exist. * My set is like this when i upload from FTP to depot. * Pictures1 -Group One (picture files) -Group Two -Group Three etc etc etc * Pictures2 -Group One (picture files) -Group Two -Group Three * [https://wordpress.org/plugins/wp-photo-album-plus/](https://wordpress.org/plugins/wp-photo-album-plus/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/problems-importing-depot/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problems-importing-depot/page/2/?output_format=md) * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 8 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6554984) * I can not reproduce your problem. Try the Start Ajax button. * Thread Starter [sobceo75](https://wordpress.org/support/users/sobceo75/) * (@sobceo75) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555059) * There is no option for that under import. * Thread Starter [sobceo75](https://wordpress.org/support/users/sobceo75/) * (@sobceo75) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555061) * It only gives option for Ajax when Im doing one folder at a time. I am trying to do 1 folder with multiple sub-folders beneath * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555071) * I just tested it. * Directory to albums import still works as expected. (Sub) Albums are created, photos are imported. * Make sure Table IX-A4 is ticked and Table IX-A5 is set to no more than the php setting max_execution_time ( ususlly 60 sec ) minus 20 seconds. * Thread Starter [sobceo75](https://wordpress.org/support/users/sobceo75/) * (@sobceo75) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555079) * Okay..So I can try again… I have made your settins changes.. But now when I try to import it says those pictures already exist in a album already. And I have deleted all the albums and did the lost and found setting to find orphaned pictures. But I am still getting that error. How do i erase everything or make it so it overwrites the photos * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555082) * Duplicates will be removed automaticly from the depot * Thread Starter [sobceo75](https://wordpress.org/support/users/sobceo75/) * (@sobceo75) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555098) * Still doesnt work… Im kind of dead in the water here.. Ill explain again what it does. * It imports some folders and pictures.. But then when I go into albums they are not all there. But it acts like the pictures are there but the albums dont exists. * Ill email you the link so you can try it for yourself…Send me your email address or email me at _[moderated]_ * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555104) * You may mail me at opajaap at opajaap dot nl. Pls ftp the whole folder tree with pictures to your depot, and give me your login, so i see the same depot. * Thread Starter [sobceo75](https://wordpress.org/support/users/sobceo75/) * (@sobceo75) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555105) * I just emailed you * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555109) * Got your mail. I will come back to you. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555160) * Fixed 6.3.5 * [12Buckle](https://wordpress.org/support/users/12buckle/) * (@12buckle) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555167) * 1. I cannot erase photos already downloaded to my Import Folder. Upgraded to the latest recently and still have the problem. It is most annoying to have to work out which photos are the new ones I just uploaded and which are not. Have tried de-selecting and everything. Nothing works. What to do? My webmaster, who usually knows, does not know. * 2. Since my last upgrade, uploading a zip does not work. I can’t upload using the Multi function because my computer is not the latest. So I have to upload photos one by one, which is annoying when I have more than 20 photos to upload. * 3. Off this subject,but since the upgrade, I note the number of Views for each album is always O. Even when I know this is not so. Is this feature no longer valid? Hope not, good to know one photo got over 1,500 Views (even though hardly promoted) and which got very few Views (even though heavily promoted,) ~H * [12Buckle](https://wordpress.org/support/users/12buckle/) * (@12buckle) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555168) * PS – I meant to say Views for each photo (not each album) – this was a feature I liked. * [12Buckle](https://wordpress.org/support/users/12buckle/) * (@12buckle) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555173) * I assume nothing was done your end. Because after I wrote this message, I have not been able to access my website although I can access every other website. In an effort to solve, I am just writing to you, as a last resort, on this issue as I can’t access my website for the second day and have tried everything with everyone. Beyond frustrated. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/#post-6555174) * Maybe you have a server memory size issue. It is save – if you can not enter the dahboard – to use ftp to change the name of …/plugins/wp-photo-album-plus/ to force de-activation. Then you know if this plugin is the problem. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/problems-importing-depot/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problems-importing-depot/page/2/?output_format=md) The topic ‘problems importing depot’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-photo-album-plus.svg) * [WP Photo Album Plus](https://wordpress.org/plugins/wp-photo-album-plus/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-photo-album-plus/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-photo-album-plus/) * [Active Topics](https://wordpress.org/support/plugin/wp-photo-album-plus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-photo-album-plus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-photo-album-plus/reviews/) ## Tags * [Import](https://wordpress.org/support/topic-tag/import/) * [wppa](https://wordpress.org/support/topic-tag/wppa/) * 16 replies * 3 participants * Last reply from: [12Buckle](https://wordpress.org/support/users/12buckle/) * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/problems-importing-depot/page/2/#post-6555175) * Status: resolved