Title: Problems executing cron task: Error, we cannot find the file:
Last modified: May 14, 2021

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# Problems executing cron task: Error, we cannot find the file:

 *  Resolved [rdanesi](https://wordpress.org/support/users/rdanesi/)
 * (@rdanesi)
 * [5 years ago](https://wordpress.org/support/topic/problems-executing-cron-task-error-we-cannot-find-the-file/)
 * We’re having issues with importing a CSV i created for our Website, to have a
   Cron Import set for every hour.
    I paste my CSV file into my FTP and then i right
   click it and copy the URL. I then go to the plugin page and i set the import 
   directory to “www.******.com/****/wp-content/plugins/import-users-from-csv-with-
   meta/*******.csv, but when i try to start the import the same Error Message appears“
   Problems executing cron task: Error, we cannot find the file:….” I tried uploading
   the file to a different directory on the FTP, but nothing changes, intstead, 
   when i try to upload the file straight from the PC it has no problem, but i can’t
   set a Cron Import from my Local Drive.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years ago](https://wordpress.org/support/topic/problems-executing-cron-task-error-we-cannot-find-the-file/#post-14438056)
 * [@rdanesi](https://wordpress.org/support/users/rdanesi/),
 * Sorry, you are confused.
 * Cron task need to know the path. No the url.
 * So it would be something like: /var/www/html/file.csv for example.
 * Never an url. An url is for Internet. A path is inside a machine (a server like
   your for example).
 *  Thread Starter [rdanesi](https://wordpress.org/support/users/rdanesi/)
 * (@rdanesi)
 * [5 years ago](https://wordpress.org/support/topic/problems-executing-cron-task-error-we-cannot-find-the-file/#post-14438112)
 * Ok, but where do i get the File Path in my FTP? Because everything i find is 
   basically the same as the URL
 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [5 years ago](https://wordpress.org/support/topic/problems-executing-cron-task-error-we-cannot-find-the-file/#post-14438142)
 * As in every WordPress you have it in Site health -> Information -> Directories
 *  Thread Starter [rdanesi](https://wordpress.org/support/users/rdanesi/)
 * (@rdanesi)
 * [5 years ago](https://wordpress.org/support/topic/problems-executing-cron-task-error-we-cannot-find-the-file/#post-14438200)
 * Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problems executing cron task: Error, we cannot find the file:’ is closed
to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
 * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/)

## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)
 * [import csv](https://wordpress.org/support/topic-tag/import-csv/)
 * [users](https://wordpress.org/support/topic-tag/users/)

 * 4 replies
 * 2 participants
 * Last reply from: [rdanesi](https://wordpress.org/support/users/rdanesi/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/problems-executing-cron-task-error-we-cannot-find-the-file/#post-14438200)
 * Status: resolved