Title: problems connecting
Last modified: May 12, 2023

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# problems connecting

 *  Resolved [davidgimenez](https://wordpress.org/support/users/davidgimenez/)
 * (@davidgimenez)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/problems-connecting-2/)
 * Hello, you may notice a problem if I update the latest version of the plugin,
   the settings that appear in woocommerce>settings>sendinblue disappear and it 
   only appears in the woocommerce tab when clicking there it asks me to connect
   with sendinblue and when doing so it connects to the sedinblue platform correctly
   but on the web it doesn’t keep asking me to connect and I don’t see any error
   anywhere I disconnected all the plugins and nothing the same problem

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [alexisbienayme](https://wordpress.org/support/users/alexisbienayme/)
 * (@alexisbienayme)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/problems-connecting-2/#post-16768364)
 * Hi [@davidgimenez](https://wordpress.org/support/users/davidgimenez/),
 * Actually, it’s the expected behaviour. You would need to go to Woocommerce tab
   to be able to use your plugin.
 * However, I am not sure to understand your concern, could you please ellaborate
   so I can help you ?
 * Best Regards,
 * Alexis
 *  Thread Starter [davidgimenez](https://wordpress.org/support/users/davidgimenez/)
 * (@davidgimenez)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/problems-connecting-2/#post-16769305)
 * if you updated the latest version the plugin settings options no longer appear
   in the woocommerce settings
 *  Plugin Support [alexisbienayme](https://wordpress.org/support/users/alexisbienayme/)
 * (@alexisbienayme)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/problems-connecting-2/#post-16778735)
 * Hi [@davidgimenez](https://wordpress.org/support/users/davidgimenez/),
 * Yes, that’s correct. The plugin is now in Woocommerce tab instead of the settings
   tab.
 * You can have a look on the updated tutorial : [https://help.brevo.com/hc/en-us/articles/209579245-WooCommerce-plugin-Installation-and-set-up](https://help.brevo.com/hc/en-us/articles/209579245-WooCommerce-plugin-Installation-and-set-up)
 * Please let me know if I can help you on anything else.
 * Best Regards,
 * Alexis

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problems connecting’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-sendinblue-newsletter-subscription/assets/icon-
   256x256.png?rev=2993192)
 * [Brevo for WooCommerce](https://wordpress.org/plugins/woocommerce-sendinblue-newsletter-subscription/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-sendinblue-newsletter-subscription/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-sendinblue-newsletter-subscription/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [alexisbienayme](https://wordpress.org/support/users/alexisbienayme/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/problems-connecting-2/#post-16778735)
 * Status: resolved