Title: Problems after Checking Out
Last modified: April 5, 2020

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# Problems after Checking Out

 *  Resolved [clancel](https://wordpress.org/support/users/clancel/)
 * (@clancel)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problems-after-checking-out/)
 * Hi. I am currently seeing problems after clicking the ‘Place an Order’ button.
   
   After placing an order, it directs me to an Thank You page that looks unformatted
   with an error message. Please see the snapshot at: [https://postimg.cc/670V5yS6](https://postimg.cc/670V5yS6)
 * Now, when I click refresh, a different Thank You page shows up. I would just 
   like one Thank You page to show instead of two. The second one after refresh 
   preferably since the first Thank You page has errors. How can I solve this problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-after-checking-out%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Remi Corson](https://wordpress.org/support/users/corsonr/)
 * (@corsonr)
 * Automattic Happiness Engineer
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problems-after-checking-out/#post-12634756)
 * Hi there,
 * I think that this might be related to your theme, I’d suggest you give it a try
   with another theme (like one of the Twenty… series or with Storefront).
 * I’m pretty sure that will not occur, however if it does, please let me know. 
   In the meantime, it wouldn’t hurt to resave the permalinks via the Settings >
   Permalinks menu item.
 *  [Remi Corson](https://wordpress.org/support/users/corsonr/)
 * (@corsonr)
 * Automattic Happiness Engineer
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problems-after-checking-out/#post-12665864)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems after Checking Out’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Remi Corson](https://wordpress.org/support/users/corsonr/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/problems-after-checking-out/#post-12665864)
 * Status: resolved