Title: Problems adding topics
Last modified: August 24, 2016

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# Problems adding topics

 *  Resolved [Raevenne](https://wordpress.org/support/users/raevenne/)
 * (@raevenne)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/problems-adding-topics/)
 * I’ve just installed MyCurator to test it, and I’ve sourced a Google Alert. I’ve
   added a topic, but even though I see a message that the topic has been added,
   the topic is not listed in the MyCurator Topics screen. All I see are the headings,
   and then a line that says:
 * **Individual Plan with 1 Topics maximum and currently used and 5 Sources**
 * Backing up a bit, I did try to add a topic before adding a source, so perhaps
   that caused an issue? Not sure how to fix any of this, since there are no topics
   listed at all, and I can’t remove the one that seems to be there–since it says
   I’ve used one topic–as it’s not shown on the Remove Topic screen either.
 * [https://wordpress.org/plugins/mycurator/](https://wordpress.org/plugins/mycurator/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [mtilly](https://wordpress.org/support/users/mtilly/)
 * (@mtilly)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/problems-adding-topics/#post-6064989)
 * Please send me your API Key to support at target-info.com. I can then research
   on the cloud server side.
 * Also, if you can go to the Logs menu item in MyCurator menu. Choose Process from
   the Activity drop down, click Select Filter and send me any messages you see.
 *  [poochiestees](https://wordpress.org/support/users/poochiestees/)
 * (@poochiestees)
 * [10 years ago](https://wordpress.org/support/topic/problems-adding-topics/#post-6065269)
 * I sent an email to support but I haven’t gotten a reply back yet. I just started
   using this plugin yesterday, so I have like 29 days to test it. However, I am
   unable to create any topics at all. When I try to create a topic, I get the following
   error:
 * > Error – No Plan Data Available, could not connect with cloud services. Try 
   > again after 5 minutes. If still having problems contact MyCurator support at
   > [support@target-info.com](https://wordpress.org/support/topic/problems-adding-topics/support@target-info.com?output_format=md).
 * I have searched all over to find a solution.. nothing is working 🙁
 *  Plugin Author [mtilly](https://wordpress.org/support/users/mtilly/)
 * (@mtilly)
 * [10 years ago](https://wordpress.org/support/topic/problems-adding-topics/#post-6065270)
 * Sorry we missed your email. Here are a few things to try to connect with our 
   cloud services:
    Make sure that your host allows outgoing PHP CURL calls to other
   websites from a plugin. PHP CURL is how we communicate with our cloud service
   to get the Plan information as well as curate articles.
 * Check the error log for errors – choose Logs from the MyCurator menu, then choose
   Error from the Drop Down named Activity, and click Select Filter. Send us a screen
   print of any errors or an email listing them.
 * Have your host check the server error log to see if there are any errors related
   to MyCurator or an inability to connect with our cloud site, [http://tgtinfo.net](http://tgtinfo.net)
 * Feel free to email us at support at target-info dot com , we’ll be on the lookout
   and won’t miss your email this time.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems adding topics’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [mtilly](https://wordpress.org/support/users/mtilly/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/problems-adding-topics/#post-6065270)
 * Status: resolved