Support » Fixing WordPress » Problems Adding Media

  • For several days now, I have had trouble adding media to a post. I am trying to add an image, but it doesn’t show up in the post. Now when I try to do it, there are no images in my image library. But when I click the image library in the sidebar, the image is there like 3 times. I try to delete them all and reupload, but then I get an error uploading the image.

    Now at least I’ve got it where the image is in my library only once, but when I try to add it to a post, no library images are visible.

    Also, often when I try to click preview to see if an image has been added even though I can’t see it in the edit pane, I get an error, “no data received because the server sent no data.” I have gotten this on several different buttons.

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  • esmi


    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    I just re-installed WP 3.5.2 (after getting the no data message a couple times), and now my image library is visible when I try to add to the post. But when I click “insert into post” nothing happens.

    And now that I go back to try again, there are no images visible again in the library.

    I haven’t added or changed plugins or themes in ages, why would it stop working all of the sudden?

    I’m now trying to update the JetPack plug-in, but I’m getting “no data received.”



    Forum Moderator

    These sound like server issues. Have you spoken to your hosts about them?

    Not yet, but it seems to be a WordPress issue. The images are simply not appearing when I click “insert into post”, and then once I’ve done that and try to go back to the media library to try again, the library isn’t visible.

    The “no data received” thing might be a server issue, but that’s a separate issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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