Problème woocommerce

  • Resolved toniramos

    (@toniramos)


    3 years, 6 months ago

    J’ai créé une boutique en ligne, qui fonctionne correctement avec mes données d’administrateur, mais lorsque je teste une connexion avec d’autres données, j’ai une erreur 404 et les produits n’apparaissent pas.
    J’ai testé avec un autre thème, mais le problème persiste. Merci d’avance pour votre aide.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    3 years, 6 months ago

    Hi @toniramos!

    I would recommend you resave your permalinks under your “Settings > Permalinks” settings page in your dashboard. Just re-save the current settings there and see if that helps resolve the issue.

    If not, please respond back here with your sites’ status report. You can find that under “WooCommerce > Status” page.

    Cheers!

    Thread Starter toniramos

    (@toniramos)

    3 years, 6 months ago

    Hello @rynald0s,

    Thanks for your answer,

    Here’s my woocommerce status:

    ### WordPress Environment ###

    WordPress address (URL): https://www.ruckyou.eu
    Site address (URL): https://www.ruckyou.eu
    WC Version: 4.6.0
    REST API Version: ✔ 4.6.0
    WC Blocks Version: ✔ 3.4.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.1
    Log Directory Writable: ✔
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pt_PT
    External object cache: –

    ### Server Environment ###

    Server Info: nginx/1.17.6
    PHP Version: 7.3.18-1+0~20200515.59+debian9~1.gbp12fa4f
    PHP Post Max Size: 2 GB
    PHP Time Limit: 180
    PHP Max Input Vars: 3000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u

    SUHOSIN Installed: –
    MySQL Version: 5.7.25-google
    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.6.0
    WC Database Prefix: wp_
    Tamanho total da base de dados: 41.55MB
    Tamanho dos dados da base de dados: 27.96MB
    Tamanho do índice da base de dados: 13.59MB
    wp_woocommerce_sessions: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Dados: 0.05MB + Índice: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_blc_filters: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_blc_instances: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    wp_blc_links: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    wp_blc_synch: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_commentmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_comments: Dados: 0.02MB + Índice: 0.09MB + Engine InnoDB
    wp_easypay_notifications_2: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_evf_entries: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_evf_entrymeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_evf_sessions: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_formmaker: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_backup: Dados: 0.06MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_blocked: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_display_options: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_formmaker_groups: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_query: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_sessions: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_submits: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_themes: Dados: 0.14MB + Índice: 0.00MB + Engine InnoDB
    wp_formmaker_views: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_frmt_form_entry: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    wp_frmt_form_entry_meta: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    wp_frmt_form_views: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    wp_frm_fields: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_frm_forms: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_frm_items: Dados: 0.02MB + Índice: 0.08MB + Engine InnoDB
    wp_frm_item_metas: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_icl_content_status: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_core_status: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_flags: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_languages: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_icl_languages_translations: Dados: 0.20MB + Índice: 0.13MB + Engine InnoDB
    wp_icl_locale_map: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_message_status: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_icl_mo_files_domains: Dados: 0.05MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_node: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_reminders: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_strings: Dados: 3.52MB + Índice: 6.59MB + Engine InnoDB
    wp_icl_string_batches: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_string_packages: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_string_pages: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_icl_string_positions: Dados: 2.52MB + Índice: 1.52MB + Engine InnoDB
    wp_icl_string_status: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_string_translations: Dados: 2.52MB + Índice: 1.80MB + Engine InnoDB
    wp_icl_string_urls: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_translate: Dados: 1.52MB + Índice: 0.06MB + Engine InnoDB
    wp_icl_translate_job: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_icl_translations: Dados: 0.08MB + Índice: 0.14MB + Engine InnoDB
    wp_icl_translation_batches: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_translation_downloads: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_icl_translation_status: Dados: 1.52MB + Índice: 0.02MB + Engine InnoDB
    wp_links: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_lusopaymbway: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_magnimeiosreferences: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_mollie_pending_payment: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_actions: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_action_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_chunks: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_fields: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_field_meta: Dados: 0.05MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_forms: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_form_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_objects: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_object_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_relationships: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_nf3_upgrades: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_options: Dados: 5.48MB + Índice: 0.19MB + Engine InnoDB
    wp_postmeta: Dados: 4.52MB + Índice: 0.48MB + Engine InnoDB
    wp_posts: Dados: 3.52MB + Índice: 0.13MB + Engine InnoDB
    wp_redirection_404: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    wp_redirection_groups: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_redirection_items: Dados: 0.02MB + Índice: 0.09MB + Engine InnoDB
    wp_redirection_logs: Dados: 0.02MB + Índice: 0.08MB + Engine InnoDB
    wp_shortpixel_folders: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_shortpixel_meta: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_social_users: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_termmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_terms: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_term_relationships: Dados: 0.05MB + Índice: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Dados: 0.05MB + Índice: 0.03MB + Engine InnoDB
    wp_um_metadata: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    wp_usermeta: Dados: 0.05MB + Índice: 0.03MB + Engine InnoDB
    wp_users: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_wc_download_log: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Dados: 0.02MB + Índice: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_weforms_entries: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    wp_weforms_entrymeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    wp_wpforms_tasks_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 162
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 7
    customize_changeset: 23
    elementor_library: 6
    elementor-hf: 7
    everest_form: 2
    fmemailverification: 1
    form-maker: 1
    forminator_forms: 1
    frm_form_actions: 1
    frm_styles: 1
    nav_menu_item: 43
    page: 36
    polylang_mo: 3
    post: 7
    product: 16
    product_variation: 60
    revision: 312
    um_directory: 1
    um_form: 3
    wpforms: 3
    wpuf_contact_form: 1
    wpuf_input: 3

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (27) ###

    WPML Multilingual CMS: por OnTheGoSystems – 4.4.4
    Starter Templates: por Brainstorm Force – 2.3.7
    Astra WordPress Security: por Astra Web Security – 2.5
    Links offline: por WPMU DEV – 1.11.14
    CartFlows: por CartFlows Inc – 1.5.19 – Installed version not tested with active version of WooCommerce 4.6.0
    Elementor: por Elementor.com – 3.0.11
    Flexible Shipping: por WP Desk – 3.14.4 – Installed version not tested with active version of WooCommerce 4.6.0
    Elementor – Header, Footer & Blocks: por Brainstorm Force
    Nikhil Chavan – 1.5.3

    Menu Icons: por ThemeIsle – 0.12.5
    Nextend Social Login: por Nextendweb – 3.0.25
    Nginx Helper: por rtCamp – 2.2.2
    Distritos de Portugal para WooCommerce: por Webdados – 2.1.7 – Installed version not tested with active version of WooCommerce 4.6.0
    Printful Integration for WooCommerce: por Printful – 2.1.16
    Redirection: por John Godley – 4.8
    Sassy Social Share: por Team Heateor – 3.3.13
    ShortPixel Image Optimizer: por ShortPixel – 4.20.2
    Social Icons Widget & Block by WPZOOM: por WPZOOM – 4.0.5
    Stripe Payments: por Tips and Tricks HQ
    wptipsntricks – 2.0.36

    Ultimate Member: por Ultimate Member – 2.1.11
    WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.6.0
    Stripe For WooCommerce: por Payment Plugins
    support@paymentplugins.com – 3.2.4

    WooCommerce Multilingue: por OnTheGoSystems – 4.10.3 – Installed version not tested with active version of WooCommerce 4.6.0
    WooCommerce: por Automattic – 4.6.0
    SEOPress: por SEOPress – 4.0.3
    WPForms Lite: por WPForms – 1.6.2.3
    WPML String Translation: por OnTheGoSystems – 3.1.4
    WPML Translation Management: por OnTheGoSystems – 2.10.2

    ### Inactive Plugins (0) ###

    ### Must Use Plugins (2) ###

    Elementor Safe Mode: por Elementor.com – 1.0.0
    hostoptions.php: por –

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Página da Loja: #11 – /d41d8-shop/
    Carrinho: #3661 – /cesto/
    Finalizar compras: #3665 – /checkout/
    Minha conta: #14 – /conta/
    Termos e condições: #1876 – /termos-e-condicoes/

    ### Theme ###

    Name: Astra
    Version: 2.5.5
    Author URL: https://wpastra.com/about/
    Child Theme: ❌ – Se estiver a modificar o tema do WooCommerce ou um tema principal que não construiu pessoalmente
    recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Concluída: 85
    Oldest: 2020-09-20 20:00:55 +0000
    Newest: 2020-10-21 17:39:55 +0000

    Pendente: 2
    Oldest: 2020-10-22 01:10:39 +0000
    Newest: 2020-10-22 17:39:55 +0000

    `

    Plugin Support Thu P. a11n

    (@thup90)

    3 years, 5 months ago

    Hi there,

    Did you try the steps that were mentioned in the previous reply?

    I would recommend you resave your permalinks under your “Settings > Permalinks” settings page in your dashboard. Just re-save the current settings there and see if that helps resolve the issue.

    Plugin Support Ena P (a11n)

    (@drwpcom)

    3 years, 5 months ago

    Hi @toniramos. I hope that you have managed to resolve the issue. Since we haven’t heard from you in a while, I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Problème woocommerce’ is closed to new replies.