Support » Plugin: Colissimo Officiel : Méthodes de livraison pour WooCommerce » Problème de génération étiquette de retour

  • Bonjour,

    J’ai un soucis avec la génération des étiquettes de retour. Toutes les adresses ont été correctement renseignées avec les bons codes pays, envoi et retour de Réunion (RE) vers Réunion (RE).

    Voici les logs :

    11-13 10:49:22 - ERROR : Error during label generation."
    {"payload":{"letter":{"service":{"orderNumber":"3008","depositDate":"2022-11-15","productCode":"CORI","returnTypeChoice":3},"parcel":{"weight":"0.25"},"sender":{"senderParcelRef":"3008","address":{"companyName":"","firstName":"XXXXX","lastName":"XXXXXXXXX","line2":"XXXXXXXXXXXXXXXX","countryCode":"RE","city":"Le Tampon","zipCode":"97430","email":"XXX@XXX.re","mobileNumber":"XXXXXXXXXXX"}},"addressee":{"address":{"companyName":"XXXXXXXX","firstName":"","lastName":"","line2":"XXXXXXX, XXXXXXXXX","countryCode":"RE","city":"SAINT DENIS","zipCode":"97400","email":"","line3":"XXXXX"}}},"contractNumber":"356980","fields":{"field":[{"key":"CUSER_INFO_TEXT","value":"WC7.1.0;1.7.3"},{"key":"CUSER_INFO_TEXT_3","value":"WOOCOMMERCE"}]},"outputFormat":{"x":0,"y":0,"outputPrintingType":"PDF_A4_300dpi"}},"exception":"CURL error: (400) 30213 : Le code pays ou le code postal du destinataire est incorrect pour le code produit fourni"}
    
    2022-11-13 10:49:22 - WARN : LpcRestApi::parseResponse
    {"returnStatus":400,"jsonInfos":{"messages":[{"id":"30213","type":"ERROR","messageContent":"Le code pays ou le code postal du destinataire est incorrect pour le code produit fourni"}],"labelXmlV2Reponse":null,"labelV2Response":null}}
    
    2022-11-13 10:49:22 - DEBUG : LpcRestApi::query
    {"url":"https:\/\/ws.colissimo.fr\/sls-ws\/SlsServiceWSRest\/2.0\/generateLabel"}
    
    2022-11-13 10:49:22 - DEBUG : Label generation request
    {"method":"LpcLabelGenerationApi::generateLabel","payload":{"letter":{"service":{"orderNumber":"3008","depositDate":"2022-11-15","productCode":"CORI","returnTypeChoice":3},"parcel":{"weight":"0.25"},"sender":{"senderParcelRef":"3008","address":{"companyName":"","firstName":"Didier","lastName":"XXXXXX","line2":"XXXXXXXXXe","countryCode":"RE","city":"Le Tampon","zipCode":"97430","email":"XXX@XXX.re","mobileNumber":"XXXXXX"}},"addressee":{"address":{"companyName":"XXXXX","firstName":"","lastName":"","line2":"XXXXXXXXXXXXXXXXXXXXXXXXXXXX","countryCode":"RE","city":"SAINT DENIS","zipCode":"97400","email":"","line3":"XXXXXXXXX"}}},"contractNumber":"356980","fields":{"field":[{"key":"CUSER_INFO_TEXT","value":"WC7.1.0;1.7.3"},{"key":"CUSER_INFO_TEXT_3","value":"WOOCOMMERCE"}]},"outputFormat":{"x":0,"y":0,"outputPrintingType":"PDF_A4_300dpi"}}}
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Colissimo

    (@iscpcolissimo)

    BOnjour,

    le code produit semble incorrect.

    Je vais voir pour faire corriger.

    COrdialement

    Thread Starter drakking

    (@drakking)

    Bonjour,

    Quand le problème sera-t-il corrigé? Je suis toujours dans l’incapacité de générer des étiquettes de retour!

    Cordialement

    Plugin Author Colissimo

    (@iscpcolissimo)

    Bonjour,

    c’est integré dans la prochaine release qui est en cours de recette.

    Elle devrait etre disponible courant semaine prochaine.

    Cordialement

Viewing 3 replies - 1 through 3 (of 3 total)
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