Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » Probleme croix rouge entre les pages

  • Resolved cedricdel

    (@cedricdel)


    Bonjour,
    En français : in french
    Depuis que j’ai activé votre plugin, j’ai un problème de croix rouges en arrière fond qui s’affiche entre mes pages.
    Comment résoudre ce problème ?
    Avant de payer voter plugin il serrait préférable qu’il fonctionne.
    Cordialement

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @cedricdel,

    Could you try if this issue persists after you disable the Autoptimize plugin on the site? If the problem disappears upon doing so, I expect that one of the optimizations in the Autoptimize plugin is related to this behavior.

    What I would personally suggest is to disable optimizations in Autoptimize one-by-one, clear cache after disabling it, and check your website afterwards, to see if the issue disappears with that optimization disabled.

    If it does not occur with that specific optimization disabled, you will know that it is the most likely suspect. You can then exclude Complianz from that optimization.

    Kind regards,
    Jarno

    Thread Starter cedricdel

    (@cedricdel)

    Hey,
    Exactely Autoptimize pose probleme.
    je le désactive.
    Autre question, comment exporte-t-on la liste des consentements ?
    Cordialement

    Optimizing Matters

    (@optimizingmatters)

    Regarding Autoptimize; it should be possible to reconfigure things to make the red cross go away. First step; try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be 🙂

    frank

    Thread Starter cedricdel

    (@cedricdel)

    je crois que je ne vais pas perdre trop de temps autoptimse ne m’amène pas grande chose sur mon site…

    Plugin Contributor jarnovos

    (@jarnovos)

    Hello @cedricdel,

    Complianz Free provides so-called Proof of Consent functionality to demonstrate that valid consent has been obtained. These PDF files can be downloaded under Complianz > Proof of Consent > Download PDF.

    Records of Consent (literal registration of consent per user in your database) is a Premium feature, so we are not allowed to further discuss this on the WordPress Forums. Please feel free to reach us on support(at)complianz.io, if you have any questions about Premium functionality.

    Kind regards,
    Jarno

    Thread Starter cedricdel

    (@cedricdel)

    a priori c’est l’optinisation du css qui pose probleme
    quand le CSS inline est activé

    • This reply was modified 7 months ago by cedricdel.
    Optimizing Matters

    (@optimizingmatters)

    Alors désactivons “also aggregate inline CSS”, ce qui n’a pas d’impact sur la performance? 🙂

    Thread Starter cedricdel

    (@cedricdel)

    oui c’est meme meilleur sans

    Thread Starter cedricdel

    (@cedricdel)

    par contre maintenant complainz me donne une erreur JavaScript sur la bannière

    la bannière apparait pourtant sans problème

    Optimizing Matters

    (@optimizingmatters)

    Il vaut mieux ajouter /js/complianz.min.js dans la liste des exclusion d’optimisation JS (voir https://complianz.io/wp-fastest-cache-and-complianz/).

    Thread Starter cedricdel

    (@cedricdel)

    ok

    • This reply was modified 7 months ago by cedricdel.
Viewing 11 replies - 1 through 11 (of 11 total)
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