• Resolved carlospla

    (@carlospla)


    Cuando trato de registrar site kit en mi domino, realizo todo el procedimiento de dar permisos y la operación termina satisfactoriamente. No obstante, cuando vuelvo al escritorio vuelve a aparecer la misma opción para registrar el plugin y no muestra ninguna opción más.

    He revisado las opciones para solucionar los problemas comunes y las he probado prácticamente todas y sigue sin funcionar. Mencionar que anteriormente en iniciado Site Kit sin problemas en otros websites que gestiono. Desde hace un par de días me es imposible registrarlo para este dominio.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • @carlospla thank you for your topic. A few questions:

    1) You mention you were able to successfully go through the setup process, but then you are asked to sign in again. Are you able to provide us a screenshot of:

    — the screen when you have successfully configured the plugin
    — the screen when it asks you to sign in again (and if there are any errors)

    You can provide a link to screenshots using a service like Imgur or Jumpshare.

    2) Did you make any changes to the site, particularly the URL structure recently?

    Thread Starter carlospla

    (@carlospla)

    Aquí dejo la captura de pantalla del registro completado y como vuelvo al principio en el escritorio.
    https://jmp.sh/1MZXuke

    La página web es completamente nueva, incluso he borrado todo pa reiniciar el proceso desde cero. Después de varios intentos continua el mismo problema.

    Thread Starter carlospla

    (@carlospla)

    @reneesoffice Aquí dejo la captura de pantalla del registro completado y como vuelvo al principio en el escritorio.
    https://jmp.sh/1MZXuke

    La página web es completamente nueva, incluso he borrado todo pa reiniciar el proceso desde cero. Después de varios intentos continua el mismo problema.

    Plugin Support James Osborne

    (@jamesosborne)

    @carlospla Thanks for providing that information. Can you please also share your Site Health information and we can check if we notice anything from our side.

    If you would like to attempt setup once more please try with other plugins temporarily deactivated. When checking please use a Chrome browser incognito mode, from a desktop computer.

    Thread Starter carlospla

    (@carlospla)

    @jamesosborne Esta es la salud del sitio

    `
    ### wp-core ###

    version: 5.3.2
    site_language: es_ES
    user_language: es_ES
    timezone: +00:00
    permalink: /%category%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html
    wordpress_size: 41,34 MB (43346140 bytes)
    uploads_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/uploads
    uploads_size: 78,79 MB (82616129 bytes)
    themes_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/themes
    themes_size: 4,63 MB (4859674 bytes)
    plugins_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/plugins
    plugins_size: 28,97 MB (30376644 bytes)
    database_size: 2,14 MB (2244608 bytes)
    total_size: 155,87 MB (163443195 bytes)

    ### wp-active-theme ###

    name: Twenty Sixteen (twentysixteen)
    version: 2.0
    author: el equipo WordPress
    author_website: https://wordpress.org/
    parent_theme: none
    theme_features: automatic-feed-links, title-tag, custom-logo, post-thumbnails, menus, html5, post-formats, editor-style, editor-styles, wp-block-styles, responsive-embeds, editor-color-palette, customize-selective-refresh-widgets, custom-background, custom-header, widgets
    theme_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/themes/twentysixteen

    ### wp-themes-inactive (3) ###

    Twenty Nineteen: version: 1.4, author: el equipo de WordPress
    Twenty Seventeen: version: 2.2, author: El equipo WordPress
    Twenty Twenty: version: 1.1, author: El equipo de WordPress

    ### wp-mu-plugins (1) ###

    installatron_hide_status_test.php: author: (undefined), version: (undefined)

    ### wp-plugins-active (7) ###

    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    GDPR Cookie Consent: version: 1.8.5, author: WebToffee
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg
    Limit Login Attempts Reloaded: version: 2.10.0, author: WPChef
    Site Kit by Google: version: 1.4.0, author: Google
    Smush: version: 3.4.2, author: WPMU DEV
    Yoast SEO: version: 13.1, author: Team Yoast

    ### wp-media ###

    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown

    ### wp-server ###

    server_architecture: Linux 3.10.0-1062.1.1.el7.x86_64 x86_64
    httpd_software: Apache/2
    php_version: 7.2.26 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 60
    memory_limit: 256M
    max_input_time: 120
    upload_max_size: 64M
    php_post_max_size: 64M
    curl_version: 7.67.0 OpenSSL/1.0.2k-fips
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: false

    ### wp-database ###

    extension: mysqli
    server_version: 10.1.43-MariaDB
    client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content
    WP_PLUGIN_DIR: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable

    He probado a instalar el plugin tal como indicas, desactivando el resto de plugins, cambiando el tema e instalando en modo incógnito, desde el escritorio y sigue igual.

    Muchas gracias por su atención

    Plugin Support James Osborne

    (@jamesosborne)

    @carlospla Many thanks for the update. Can you inform me of the following:
    – When you first tried to install Site Kit on this domain was the site fully secure (https)?
    – How many other sites do you have Site Kit setup on?

    Thread Starter carlospla

    (@carlospla)

    hola @jamesosborne intenté instalar por primera vez Site Kit el 22 o 23 de febrero. La primera vez no estoy completamente seguro de tener el sitio completamente seguro (https) no obstante, al no poder hacer funcionar el plugin, borré todo y lo volví a instalar, esta vez estoy seguro de que el sitio era seguro https.

    tengo Site Kit instalado y funcionando correctamente en 4 sitios webs más.

    Muchas gracias por su atención

    Plugin Support James Osborne

    (@jamesosborne)

    @carlospla Thanks for the update. If your site was initially setup using http this could be the reason for the failing setup, although we can’t be sure. The URL you referenced in the support topic was http.

    We are working on allowing updates to sites https status on the service as you can see here.

    I’ll try get an update for you on this issue.

    Thread Starter carlospla

    (@carlospla)

    Muchas gracias por su ayuda, espero la actualización

    @carlospla we’ve released version 1.5.0 with the fix mentioned above. Could you do the following:

    1) Update the plugin to the latest version 1.5.0
    2) Reset Site Kit
    3) Proceed with the setup process

    Let us know if you are successfully connected.

    If you continue to experience an issue, please provide your Site Health info anew (we’ve added a new section for Site Kit specifically that will help us troubleshoot further).

    Thread Starter carlospla

    (@carlospla)

    El problema sigue sucediendo con el la actualización del plugin, dejo a continuación el estado de salud de la página

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: es_ES
    user_language: es_ES
    timezone: +00:00
    permalink: /%category%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html
    wordpress_size: 41,31 MB (43319653 bytes)
    uploads_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/uploads
    uploads_size: 100,74 MB (105629235 bytes)
    themes_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/themes
    themes_size: 1,54 MB (1612911 bytes)
    plugins_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/plugins
    plugins_size: 27,65 MB (28992746 bytes)
    database_size: 2,20 MB (2310144 bytes)
    total_size: 173,44 MB (181864689 bytes)
    
    ### wp-active-theme ###
    
    name: Twenty Twenty (twentytwenty)
    version: 1.1
    author: El equipo de WordPress
    author_website: https://es.wordpress.org/
    parent_theme: none
    theme_features: automatic-feed-links, custom-background, post-thumbnails, custom-logo, title-tag, html5, align-wide, customize-selective-refresh-widgets, editor-color-palette, editor-font-sizes, widgets, menus, editor-style
    theme_path: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/themes/twentytwenty
    
    ### wp-mu-plugins (1) ###
    
    installatron_hide_status_test.php: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (8) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    GDPR Cookie Consent: version: 1.8.5, author: WebToffee
    Goolytics - Simple Google Analytics: version: 1.1.1, author: Oliver Schlöbe
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg
    Limit Login Attempts Reloaded: version: 2.10.1, author: WPChef
    Site Kit by Google: version: 1.5.0, author: Google
    Smush: version: 3.6.1, author: WPMU DEV
    Yoast SEO: version: 13.2, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: No disponible
    imagemagick_version: No disponible
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-1062.1.1.el7.x86_64 x86_64
    httpd_software: Apache/2
    php_version: 7.3.15 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 60
    memory_limit: 256M
    max_input_time: 120
    upload_max_size: 64M
    php_post_max_size: 64M
    curl_version: 7.68.0 OpenSSL/1.0.2k-fips
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.1.44-MariaDB
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content
    WP_PLUGIN_DIR: /home/hierbasa/domains/hierbasaromaticas.net/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### google-site-kit ###
    
    version: 1.5.0
    php_version: 7.3.15
    wp_version: 5.3.2
    reference_url: https://hierbasaromaticas.net
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ✅
    	https://www.googleapis.com/auth/userinfo.profile: ✅
    	https://www.googleapis.com/auth/userinfo.email: ✅
    	https://www.googleapis.com/auth/siteverification: ✅
    	https://www.googleapis.com/auth/webmasters: ✅
    search_console_property: none
    
    
    Plugin Support James Osborne

    (@jamesosborne)

    @carlospla Sorry to hear that didn’t work. Can you follow the steps below and inform me if you are able to proceed with setup?
    1. Temporarily switch your “WordPress Address (URL)” and “Site Address (URL)” from https://hierbasaromaticas.net to http://hierbasaromaticas.net in your WordPress General Settings configuration. This https > http change should trigger a change in the Site Kit authentication service as you’re already connected
    2. Logout of your WordPress admin dashboard
    3. Log back in and then undo the changes you made (reverting back to the full address with https
    4. Reset Site Kit and attempt setup once more

    Please let me know if that works for you.

    @carlospla I’m following up on your support topic. Were you able to attempt the steps above to get connected?

    @carlospla it appears you were able to setup Site Kit successfully from the source code of your site and are on the most recent version. Could you confirm what fixed this for you?

    Thread Starter carlospla

    (@carlospla)

    Disculpe el retraso, la actualización funciona correctamente, muchas gracias por toda su ayuda. Saludos

Viewing 15 replies - 1 through 15 (of 16 total)

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