Problemas con formularios en celulares

  • Marcelo

    (@mdilisio)


    2 years, 1 month ago

    Hola. Tengo el siguiente inconveniente.

    Estoy usando Ultimate Member y me di cuenta que desde el celular no puedo completar los campos del formulario de registro (sí se puede desde la PC). Sólo permite escribir en el último campo. Luego de ver esto me di cuenta que pasa lo mismo con el formulario de contacto.
    ¿Alguna idea de qué puede estar pasando?

    Una de las últimas cosas que hice fue instalar el plugin Really Simple SSL, pero no había llegado a probar U.Member en el celular para saber si funcionaba el registro antes de R.S.SSL. Sí funcionaba el de form de contacto.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    2 years, 1 month ago

    Hello @mdilisio

    We suggest you ask questions in English so that everyone can understand them and will be able to help you.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    2 years, 1 month ago

    Just to be clear, English language is not a requirement for support here. Though posting in English may make support here faster.

    Machine translated comes out to this.

    Hello. I have the following problem.

    I’m using Ultimate Member and I realized that I can’t fill in the fields of the registration form from my cell phone (you can from the PC). It only allows typing in the last field. After seeing this I realized that the same thing happens with the contact form.
    Any idea what is happening?

    One of the last things I did was to install the Really Simple SSL plugin, but I hadn’t gotten around to testing U.Member on mobile to see if registration worked before R.S.SSL. The contact form did work.

    Plugin Support Aswin Giri

    (@aswingiri)

    2 years, 1 month ago

    Hello @mdilisio

    Can you please also explain what happens when you try to fill in the fields? Do you see any error messages or you are not able to focus on the field? have you tried it from a different device or browser?

    Thread Starter Marcelo

    (@mdilisio)

    2 years, 1 month ago

    I touch the field with my finger and sometimes the keyboard appears and when I touch a key it hides the keyboard and does not allow me to type (the field does not show anything typed). Or, the keyboard is shown directly for less than a second and I can’t type.
    It does not show an error, it simply does not allow writing except in the last field. This happens to me with the contact form and with a registration form and Ultimate Member that I had to hide for the moment. With which I have realized that it does not seem to be an Ultimate Member problem.
    The same thing happened to me on 3 cell phones with Motorola / Android.
    On an iPhone I was able to type with no problem.
    In all cases with Chrome.

    Plugin Support Aswin Giri

    (@aswingiri)

    2 years, 1 month ago

    Hello @mdilisio

    Can you please do a plugins/theme conflict test on your site. Please follow this article.

    I also suggest you try it on different devices and also on different browsers and see if that makes any difference.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problemas con formularios en celulares’ is closed to new replies.