Title: problema plugin Last modified: January 4, 2022 --- # problema plugin * Resolved [erbenda](https://wordpress.org/support/users/hellsbrigade/) * (@hellsbrigade) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/) * buongiorno sono ormai 5 giorni che sto cercando di aggiornare il plugin ma il processo di aggiornamento non va mai a buon fine da cosa può dipendere? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblema-plugin-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Joash (a11n)](https://wordpress.org/support/users/joashrajin/) * (@joashrajin) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15224444) * Hi there [@hellsbrigade](https://wordpress.org/support/users/hellsbrigade/) 👋 * Thanks for getting in touch with us! * Just to confirm, when you try updating the Google Analytics Integration plugin, the update is not completing, right? * If so, do you see any error messages? * It would also be really helpful if you could share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * Once we have that information, we’ll be able to assist further. * Thanks! * Thread Starter [erbenda](https://wordpress.org/support/users/hellsbrigade/) * (@hellsbrigade) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15230537) * si quando avvio l’aggiornamento si blocca l’aggiornamento e blocca la pagina di seguito il report * ``` ### WordPress Environment ### WordPress address (URL): http://www.ferramentamagnante.com Site address (URL): http://www.ferramentamagnante.com WC Version: 6.0.0 REST API Version: ✔ 6.0.0 WC Blocks Version: ✔ 6.3.3 Action Scheduler Version: ✔ 3.3.0 WC Admin Version: ✔ 2.9.4 Log Directory Writable: ✔ WP Version: 5.8.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.21 PHP Post Max Size: 300 MB PHP Time Limit: 600 PHP Max Input Vars: 5000 cURL Version: 7.78.0 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.7.33-36-log Max Upload Size: 300 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.0.0 WC Database Prefix: wp_ Dimensione totale database: 215.32MB Dimensione dati database: 206.03MB Dimensione indice database: 9.29MB wp_woocommerce_sessions: Dati: 131.95MB + indice: 1.69MB + motore MyISAM wp_woocommerce_api_keys: Dati: 0.00MB + indice: 0.01MB + motore MyISAM wp_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM wp_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM wp_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM wp_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.01MB + motore MyISAM wp_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.00MB + 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Stick Anything: by OceanWP – 2.0.2 Ultimate Social Media PLUS: by social share pro – 3.5.0 WooCommerce Blocks: by Automattic – 6.7.0 ### Must Use Plugins (1) ### Elementor Safe Mode: by Elementor.com – 1.0.0 ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #500 - /shop/ Carrello: #501 - /carrello/ Pagamento: #502 - /checkout-2/ Il mio account: #10 - /mio-account/ Termini e condizioni: #1052 - /politica-dei-resi/ ### Theme ### Name: OceanWP Child Version: 1.0 Author URL: https://oceanwp.org/ Child Theme: ✔ Parent Theme Name: OceanWP Parent Theme Version: 3.1.2 Parent Theme Author URL: https://oceanwp.org/about-me/ WooCommerce Support: ✔ ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### WooCommerce PayPal Payments ### Onboarded: – Shop country code: IT WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: – Webhook status: – Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ ### TI WooCommerce Wishlist Templates ### Overrides: – ### Action Scheduler ### Completato: 1.223 Oldest: 2021-12-29 18:07:48 +0100 Newest: 2022-01-08 08:38:05 +0100 Operazione non riuscita: 1.581 Oldest: 2020-10-28 10:29:11 +0100 Newest: 2020-11-06 09:38:56 +0100 In attesa: 6 Oldest: 2022-01-08 12:57:19 +0100 Newest: 2022-01-11 10:13:33 +0100 ### Status report information ### Generated at: 2022-01-08 08:40:18 +01:00 ``` * Plugin Support [Joash (a11n)](https://wordpress.org/support/users/joashrajin/) * (@joashrajin) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15230624) * Thanks [@hellsbrigade](https://wordpress.org/support/users/hellsbrigade/) 👍 * The Report seems fine to me, however, it is very likely that there is some sort of conflict causing the problem here. * To test that, you can follow the advise from the below article: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * So for example, you could create a backup of your site, disable all of your plugins besides WooCommerce and WooCommerce Google Analytics Integration, then attempt the update. * Let us know how it goes 👍 * Thread Starter [erbenda](https://wordpress.org/support/users/hellsbrigade/) * (@hellsbrigade) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15230908) * lunedi farò le verifiche e vi aggiorno * Thread Starter [erbenda](https://wordpress.org/support/users/hellsbrigade/) * (@hellsbrigade) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15235509) * Buongiorno volevo informarvi che ho risolto il problema in quanto ho semplicemente rinominato i 2 plugin che sospettavo essere la causa di incompatibilità uno era wordfence securiti e l’altro w3total cache dopo averli rinominati con _ davanti al nome l’aggiornamento è andato a buon fine poi ho ripristinato il nome dei plugin e tutto è tornato a funzionare correttamente grazie mille per il supporto. * [Jim W – a11n](https://wordpress.org/support/users/thracefulton/) * (@thracefulton) * [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15237643) * Glad to hear you were able to get that resolved, [@hellsbrigade](https://wordpress.org/support/users/hellsbrigade/). I’ll go ahead and mark this thread as resolved. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘problema plugin’ is closed to new replies. * ![](https://ps.w.org/woocommerce-google-analytics-integration/assets/icon-256x256. png?rev=3234358) * [Google Analytics for WooCommerce](https://wordpress.org/plugins/woocommerce-google-analytics-integration/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-analytics-integration/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/reviews/) * 6 replies * 3 participants * Last reply from: [Jim W – a11n](https://wordpress.org/support/users/thracefulton/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/problema-plugin-2/#post-15237643) * Status: resolved