Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Today must really be my day for this… Now I will need to redact ALL of the author’s replies…
@milmor I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.
https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.
The problem has to be fixed privately, since there is a conflict regarded to taxonomy renaming that can’t be solved normally.
There’s no other way to solve this bug and spend time in summer to fix my users’ websites and reply to direct emails is not my most liked activity. But the plugin is critical because it regards italian government and it’s just moral obligation.
NVM, glad to hear that. I will just point users to my external support forum.
Salve, ho avuto anche io un problema di errore fatale dopo l’aggiornamento del plugin.
Ho notato che è stato inserito risolto….grazie in anticipo.
Buongiorno,
dato che non posso scrivere la procedura (contraria alle regole di questo forum), la invito a consultare lo spazio di supporto su https://wpgov.it.