Title: Problem zoho sincronization
Last modified: March 26, 2019

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# Problem zoho sincronization

 *  [amanda3ip](https://wordpress.org/support/users/amanda3ip/)
 * (@amanda3ip)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problem-zoho-sincronization/)
 * Hi,
 * I have installed caldera forms last version and this addon of zoho integration.
   
   I have a form created, and the preprocessor configured with fields mapping.
 * But when I click on submit, the sincro doesn’t work.
 * I read this in your documentation:
 * When setting a “Layout” you will need to include the name and the ID separated
   by a | symbol. The name goes first, and then the ID. e.g “Direct|11111111111”
 * But I don’t know where di I have to configure this.
 * Please, can you help me?
 * Thanks in advance

The topic ‘Problem zoho sincronization’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [amanda3ip](https://wordpress.org/support/users/amanda3ip/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/problem-zoho-sincronization/)
 * Status: not resolved