Support » Plugin: Video Conferencing with Zoom » Problem with Zoom meeting chat

  • Hello,

    I have enabled and tested the zoom integration plugin to a wp site. I have tested the zoom meeting from different browser sessions. I noticed that the chat within the meeting does not work properly. Only the meeting host is able to send and see the messages.

    The other users in the meeting are not able either to view the chat messages or send a message as well.

    Is there any known issue for this? Is it an issue with zoom, or it has to do with the plugin?

    Or it has to do with some permissions?

    Thank you

    • This topic was modified 6 months, 3 weeks ago by kokious.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Deepen

    (@j_3rk)

    @kokious
    Are you using join via browser by embed solution (https://zoom.codemanas.com/shortcode/#8-embed-zoom-meeting-in-your-browser) ? If so, this might be an issue there as Zoom officially does not support iframe solutions and pretty much unsolvable at the moment.

    For normal join via browser page – it seems to be working on my side, ie chat options and chat history. Although, please also test this by updating the plugin to latest version.

    Do let me know if this is an issue if you are not using embed solution ie (https://zoom.codemanas.com/shortcode/#8-embed-zoom-meeting-in-your-browser)

    Thread Starter kokious

    (@kokious)

    @j_3rk Thank you for your answer.

    I tried both using embed and the normal web browser version. It seems that the problem exists in both.

    For web browser version, I tried with google chrome and firefox. In both cases meeting host can write and view chat messages while other users within the meeting cannot see the chat history and cannot submit messages. They can type within the chat message box but when click on enter to submit, nothing happens.

    Thank you

    Plugin Author Deepen

    (@j_3rk)

    @kokious

    Still cannot replicate the issue from my side – can you specify which browser this issue is occurring on ?

    Thread Starter kokious

    (@kokious)

    Google Chrome Version 99.0.4844.84
    Firefox 98.0.2

Viewing 4 replies - 1 through 4 (of 4 total)
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