Title: Problem with youtube thumbnails Last modified: August 21, 2016 --- # Problem with youtube thumbnails * [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/) * Hi, * I have a problem with the download of youtube thumbnails. * When i try to make a post with youtube video, the automatic download of thumbnail don’t work (version 2.7.2). * In editor, if i try the option Search Again in Video thumbnail box, shows: No video thumbnail for this post. * But if i go to Settings -> Video Thumbnails Options -> Debugging: * In test markup for video the thumbnails appears and show this: * ✔ Thumbnail found! Image should appear below. View full size * And if i try Test Saving to Media Library, show this: * ✔ Attachment created with an ID of 117441 * ✔ Attachment with an ID of 117441 deleted * Who is the problem? Thanks! * [https://wordpress.org/plugins/video-thumbnails/](https://wordpress.org/plugins/video-thumbnails/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/page/2/?output_format=md) * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784393) * Are you using the video in a custom field or the normal edit box? * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784466) * Normal edit box, thanks. * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784469) * Can you share the exact embed code you’re using? Have you tested with a video from Vimeo? * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784506) * Happens with all embeds from youtube (in this blog and another blogs hosted in the same server): * * I don’t tried vimeo videos 🙁 * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784534) * Testing with Vimeo will help me narrow down if the issue is specific to YouTube or with the server in general. * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784541) * Hi, * I tested with vimeo and I have exactly the same problem with youtube, what can happen? * Thanks! * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784557) * Have you tried uploading an image directly to a post? * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784567) * Yes, no problem with image upload * _[Moderator Note: [No bumping](http://codex.wordpress.org/Forum_Welcome#No_Bumping), thank you.]_ * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784615) * If you don’t mind setting up an account for [hello@sutherlandboswell.com](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/hello@sutherlandboswell.com?output_format=md) I can log in and take a look. * I’m also working on an update that includes a new image download test that might help diagnose the problem. * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784617) * Version 2.7.3 is now available and the image download test has been updated. You can now download a test image and inspect it to make sure that the file actually exists before deleting it. * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784621) * Hi, * I upgraded to this version and same problem. I sent a mail to you with the account data to check. * Thanks! * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784651) * Haven’t discovered the issue yet, but I’ve released an update that should make the tests more accurate. I tried updating it on your site to do more testing, but was unable to. * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784653) * Hi Sutherland, * I upgraded the plugin on the site. * Thanks again! * Plugin Author [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * (@sutherlandboswell) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784657) * After the latest update the tests are now failing, which tells me that one of the other plugins or the theme is probably causing a conflict. Can you try switching themes and running the test? * Thread Starter [alfacentauro](https://wordpress.org/support/users/alfacentauro/) * (@alfacentauro) * [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/#post-4784659) * The plugin is working ok the last months, and i haven’t added new plugins to the blogs, only upgraded all plugins, including video-thumbnails plugin. * How exactly should I test the plugin with the change of theme? Thanks Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/page/2/?output_format=md) The topic ‘Problem with youtube thumbnails’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/video-thumbnails_3e6f7f.svg) * [Video Thumbnails](https://wordpress.org/plugins/video-thumbnails/) * [Frequently Asked Questions](https://wordpress.org/plugins/video-thumbnails/#faq) * [Support Threads](https://wordpress.org/support/plugin/video-thumbnails/) * [Active Topics](https://wordpress.org/support/plugin/video-thumbnails/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/video-thumbnails/unresolved/) * [Reviews](https://wordpress.org/support/plugin/video-thumbnails/reviews/) * 18 replies * 2 participants * Last reply from: [Sutherland Boswell](https://wordpress.org/support/users/sutherlandboswell/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/problem-with-youtube-thumbnails/page/2/#post-4784665) * Status: not resolved