Title: Problem with WPML translated form
Last modified: March 6, 2018

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# Problem with WPML translated form

 *  [bodhi1970](https://wordpress.org/support/users/bodhi1970/)
 * (@bodhi1970)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-with-wpml-translated-form/)
 * When registering on our french form, which is translated with WPML there occurs
   an error. This happened already some weeks ago but went away somehow. Now it 
   is back.
    Have also WPML working on it. Maybe you know something why that error
   happens. [https://wpml.org/forums/topic/registration-on-french-form-does-not-work/#post-1537164](https://wpml.org/forums/topic/registration-on-french-form-does-not-work/#post-1537164)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-wpml-translated-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-with-wpml-translated-form/#post-10044746)
 * The error message displayed (“An error occurred while processing your request!”)
   does not appear to be within the plugin. So it is likely one of two possibilities.
 * If you have customized any of the plugin’s dialogs that are translated, note 
   that you can’t do that in a multi-language situation. This is because the original
   string is needed to find the appropriate translated string. If you change the
   original message, that string will not exist in the translation file so no translation
   will occur.
 * The other possibility is that you have another plugin or custom process hooked
   to a WP action that is also used by WP-Members during registration and that is
   triggering a message from that plugin/process. This seems like a likely scenario
   since you mentioned this started more randomly, then went away, and came back.
   If you installed a plugin to test, turned it off, then turned it on again, that
   may be your culprit. I would look at other plugins you may have installed recently
   and test without them to see if that may it. (Alternatively, a quick way to review
   it would be use a search/replace tool like grep on your filesystem to find that
   exact message string to see what file it may exist in.)
 *  Thread Starter [bodhi1970](https://wordpress.org/support/users/bodhi1970/)
 * (@bodhi1970)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-with-wpml-translated-form/#post-10045175)
 * In the source code I see that this message is printed by WP-Members?
 * `<div class="wpmem_msg" align="center"><p>An error occurred while processing 
   your request!</p></div>`
 * It only happens when I fill out the french form, not in the German.
 * I can not find this message in the strings translation.
    -  This reply was modified 8 years, 4 months ago by [bodhi1970](https://wordpress.org/support/users/bodhi1970/).
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-with-wpml-translated-form/#post-10048916)
 * > In the source code I see that this message is printed by WP-Members?
 * I’m assuming by “in the source code” you mean the generated HTML of the page.
   That wouldn’t tell you where it’s coming from – you need to be looking at the
   source of your application.
 * Since this string does not exist in the plugin, I would recommend that you look
   at your theme’s functions.php file for any possible customization of your messaging(
   such as using the [wpmem_msg_dialog](https://rocketgeek.com/plugins/wp-members/docs/filter-hooks/wpmem_msg_dialog/)
   filter or the [wpmem_pre_register_data](https://rocketgeek.com/plugins/wp-members/docs/filter-hooks/wpmem_pre_register_data/)
   action.).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with WPML translated form’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
 * [WP-Members Membership Plugin](https://wordpress.org/plugins/wp-members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-members/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-members/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/problem-with-wpml-translated-form/#post-10048916)
 * Status: not resolved