Support » Fixing WordPress » Problem with WooThemes Original Premium News Images

  • Hi everybody,
    I have a blog that I’m helping a friend out with. I searched every site I could that had a lay out like what he wanted and what I thought would work best for him. We eventually stumbled across WooThemes and were going to buy the News Press theme until we saw the Original Premium News.

    For some reason, we he tries to upload photos for the custom field thumbnails, he gets a “woo themes upload error- image failed test” error (or something close to that*). I can’t figure out why, either? Has anyone seen this and know how to solve it?

    I know someone will probably tell me to go to the WooThemes forum for support and help, but they don’t give you access to the forum if you use a free theme. And in my case, I would have gladly paid for this theme because it is almost exactly a lay out that would really serve us well on his site. Can anyone lend me a login and password to the WooThemes forum via DM? I just need to see if anyone has a solution and i think it’s kinda sh*tty that they don’t support the one free theme they have up there. I have tried emailing them and have gotten some really useless responses.

    Or does anyone know any themes that are like the Original Premium News theme that isn’t as buggy? I’m looking for something that has the “featured posts” AND “featured videos.”


Viewing 15 replies - 1 through 15 (of 27 total)
  • Oh, and I’ve gone through almost every search result on this forum about WooThemes and the Original Premium News theme, and haven’t seen anyone with a similar problem or solution. If anyone knows anything, I would really appreciate it.

    If it’s an error related to the woo uploader that’s included with their theme’s, it’s not something someone who is unfamiliar with the code will really be able to help you with, this is specific to the woo code.. so i can only give you my best guess..

    It could possibly be that it’s having a problem creating the upload’s directory for the theme, which i believe (i could be wrong) resides in the uploads folder as a seperate directory.. something like “woo_uploads” or something to that degree… if i remember correctly..

    I’ll take a look at the theme and see what generates that error, it should help narrow down what the issue is.. will reply again shortly..

    Well i checked the files and i cannot find the text to you posted.. (the word failed for example exists only in one place, and thats inside a code comment)..

    Can you provide the error message in it’s entirety.. and i’ll track down what produces that message..

    “WooThemes Upload Error: Image – Specified file failed upload test.”

    I’m barely learning about coding and all of this myself on my own. And it seems like I have an incredibly long way to go, so I apologize for not being able to do it myself.

    Ok found it, it’s part of an ajax response to image uploads..
    This is the line that triggers that error i believe.

    if(!empty($uploaded_file['error'])) {echo 'Upload Error: ' . $uploaded_file['error']; }

    /functions/admin-iterface.php – Line 658
    Which is in turn triggered by this line.

    $uploaded_file = wp_handle_upload($filename,$override);

    As far as i can tell(at a guess), it’s a problem with permissions, like i said initially i think the problem is related to the creation or non-existence of the woo upload directory… let me install the theme and i’ll see what happens for me, one min…

    t31os_, dude, you don’t have to go through all the trouble, but I seriously thank you for trying to help…! I’m at my wit’s end. Just don’t know what to do anymore!

    Ok looks like it’s changed since i last saw a woo theme’s code, this new framework just uses your WordPress uploads directory.

    In my case, uploading an image placed them into..

    I can only guess, but i’d say the problem is with your uploads directory permissions, if one currently exists… or it could be a problem with where the upload path points to (Admin > Settings > Misc) ..

    I’d guess that getting the uploads directory working (woo theme aside) would resolve the problem, since the theme framework (as far as i can tell) utilises whatever upload location you’ve already setup for WordPress (it doesn’t create it’s own, like i’d seen in their previous code).

    P.S. It’s no trouble, takes me a few seconds to check..

    But would the uploads directory cause it to work sometimes and then not work sometimes? Would the settings be changed when upgrading to a newer version of WordPress?

    I’m going to give this settings suggestion a shot and let you know what happens. Hopefully I can get it resolved in case anyone else has similar issues.

    Well i’m only making a best guess here, i can’t really say for sure, it’s one possible cause i suppose.

    I’ve not used Woo Theme’s extensively myself so i can’t say i know a great deal of how the framework operates, i’ve simply given you my observations following the installation earlier, that’s a question best answered by the Woo peoples… 🙂

    Test some images using the media library, or using the insert media button in a post, and see how that works out, you’ll at least know more specifically where the problem lies once you’ve done that .. (with uploads in general or just in the woo interface)..

    Well, I tried changing the settings, as you suggested for the uploads folder. Every photo is STILL failing the upload test.

    Even if I upload the photo to my media folder and use the custom setting to insert the url, hoping that it would still autoresize the thumbnail, nothing.

    This seriously makes me think very low of WooThemes because they seem to not be able to support a theme they made. I would have gladly bought this theme were it for sale. This is ridiculous.

    It’s important uploads are working in WP, as functionality in the theme is dependant on that working.

    It works here beautifully, so i can’t fault the theme myself, it works just as well as the standard media uploader, perhaps better.

    What is your upload path set to, and do you have an uploads folder present? ..if so, what permissions are set on that directory?

    I STILL can’t get this theme to work right. I have tried a lot of suggestions I have seen all over the web, and nothing.

    Uploads are working just fine (I guess?) and I have them under “/wp-content/images.” I had them under “/wp-content/uploads,” but I’m going to try this now and see what happens.

    I don’t know how to set the permissions for any of these folders? Can you explain please?


    Any chance anyone can help? Please? 11teen thousand cool points for whoever can help, payable by monopoly money.

    ya i also have this problem! can anyone help?

    Setting permissions:

    If you are uploading through an FTP (for instance, I am using FileZilla), once you login you can see the directory for your website and there will be showing some columns which are:

    – file/folder name
    – size
    – type
    – last modified

    Right click on the last column, and you will be able to change the permissions. If the setting shows 755 it means something (which I forgot whether it is allowing access to write or the other way). As my best guess, you might have 777 which you have to change it into 755.

    – I could be wrong, though, sorry –

Viewing 15 replies - 1 through 15 (of 27 total)
  • The topic ‘Problem with WooThemes Original Premium News Images’ is closed to new replies.