• Hi
    I hope you are good today
    When I click the option of widgets in the WordPress admin dashboard
    There is nothing only a blank white screen I deactivated all plugins but the issue is the same
    Kindly check the screenshot:
    https://prntscr.com/1ectiac
    May you help me, please?

    Thanks`

    • This topic was modified 2 years, 9 months ago by Jan Dembowski.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi, @wailtwairy

    Are you using WordPress 5.8?
    If so, most probably your theme has some incompatible widgets and theme developers should update it.

    Try installing the Classic Widgets plugin to disable the new widgets screen in 5.8, and revert back to the original Widgets screen. It might fix your issues:
    https://wordpress.org/plugins/classic-widgets/

    PS: Always make sure you have a backup! 🙂

    Kind regards!

    Thread Starter wailtwairy

    (@wailtwairy)

    Hi @vladytimy
    I have followed your instructions and it is fixed the issue
    I appreciate your help
    Thank you so much

    I’m glad it worked!
    However, if you want to use the new Block Widgets screen, we need to do a little debugging. Your theme or one of your plugins doesn’t like the new block widgets and conflicts with it.

    In order to see what is the source of the problem, please attempt to

    • disable all plugins
    • switch to a default theme (Twenty Twenty-One)

    If the problem goes away, enable the plugins one by one to identify the source of your troubles.

    As an alternative, if you want to make these changes only for your eyes, without affecting normal visitors to your site, install Health Check Plugin

    1. Under Tools > Site Health, on the Troubleshooting tab, click on the Enable Troubleshooting Mode button to disable all plugins and change the theme to a default one (just for yourself, while you’re still logged in).

    2. Then, by using the options displayed at /wp-admin, you can turn on/off plugins and themes, one at the time and check what plugin is the cause of your problem.

    3. Don’t forget to Disable Troubleshooting Mode when you’re done.

    After you see where the issue comes from, you should contact that theme/developer author and ask them to update their product.

    I understand this can take some time, but this way, you can make use of the latest features and also help others by asking the developers to update their product.

    Kind regards!

    Thread Starter wailtwairy

    (@wailtwairy)

    I appreciate your interest and support
    Thank you so much

Viewing 4 replies - 1 through 4 (of 4 total)
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