Support » Plugin: Photonic Gallery & Lightbox for Flickr, SmugMug, Google Photos & Others » Problem with Videos in Google Photos Gallery

  • Hi

    I have google Photos albums with photos and videos in them. The videos don’t play in the Lightboxes. I have tried the video_size m18, m22 and m37 code and multiple lightboxes but i couldn’t get it to work. Depending on the chosen Lightbox I get a videoplayer with a white image or just the “loading”-dot on the screen.
    is there anything else I can try?

    unfortunately i cannot post the site since it’s a private webpage with password protection.

    thanks for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    I have tried the video_size m18, m22 and m37 code and multiple lightboxes but i couldn’t get it to work.

    These are not valid options any more – they were valid about 1.5 years back. The standard setup should work just fine.

    unfortunately i cannot post the site since it’s a private webpage with password protection.

    Sorry, I cannot help without a working URL. Please let me know once you have one for me to look at, and I will be happy to troubleshoot this further.

    Thread Starter maurinmaurin

    (@maurinmaurin)

    i‘ll see if i can create a public site with the issue.
    it seems to be a Safari issue, i just noticed that the videos play fine on google chrome with the standard settings…

    • This reply was modified 2 months, 4 weeks ago by maurinmaurin.
Viewing 2 replies - 1 through 2 (of 2 total)
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