I am having a problem with users registering on the site for the forum. I have set all roles to have permissions to use the forum but sometimes when people register on the site they aren't being assigned the default role of subscriber as set in my wordpress default settings.
the user that reported the problem said that they didn't receive a password via email as usually happens, and when i advised to use the forgot password link, when they clicked the link to reset the password in the email they said the page said the key was invalid.
does anyone know what is going on? any help is appreciated!