Support » Plugin: PayPal for WooCommerce » Problem with update to 1.4.0

  • Resolved strettonbull

    (@strettonbull)


    Just updated to 1.4.0 and it has put a great big button for checking out across the basket. PayPal Express is enabled so this button should not even appear. I never had this with the previous version.

    The image is here:

    http://ibb.co/ft09t5

    Please advise.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor angelleye

    (@angelleye)

    Which theme are you using?

    Thread Starter strettonbull

    (@strettonbull)

    It’s my own theme – written in Artisteer.

    On another site I run using the OnePlus theme, the PayPal Express button has been replaced by a “Go to Checkout” button – so it doesn’t work in this theme either, albeit a different problem.

    Plugin Contributor angelleye

    (@angelleye)

    Okay, we’ll be looking into that and get an update released ASAP!

    Plugin Contributor angelleye

    (@angelleye)

    We have resolved this issue in the release branch on GitHub and it will be included in the 1.4.2 update we’ll be pushing soon. If you would like to grab it early and update manually you can download it here: https://github.com/angelleye/paypal-woocommerce/archive/release.zip

    Thread Starter strettonbull

    (@strettonbull)

    The issue has not been resolved with 1.4.2.

    The problem still exists.

    Plugin Contributor angelleye

    (@angelleye)

    Did you make sure to clear out any caching / CDN services you have in place in WordPress or on the server after applying the release branch update?

    Plugin Contributor angelleye

    (@angelleye)

    If you have cleared out all cache / CDN and you’re still having this issue on the release branch in GitHub then please submit a ticket here and provide temporary login credentials so that we can troubleshoot directly, because are no longer able to reproduce this problem locally.

    Thread Starter strettonbull

    (@strettonbull)

    It’s OK – I disabled my caching plugin and cleared the cache and the problem has gone.

    The only issue I now have is that the PayPal Express checkout button on the product page has moved.

    It should underneath the “Add to Basket” button.

    Also on one site is has made the custom image tiny and on the other site it has put a purple border round the image.

    See here:

    http://ibb.co/cuvVJ5

    http://ibb.co/mvpCWQ

    It’s not a massive problem as I have disabled itnow on the product page, but it would be nice to get a fix.

    Thread Starter strettonbull

    (@strettonbull)

    I spoke too soon. I am now getting the following error after paying for the item in PayPal. The money is not taken from the account and it returns to this error message. (10410 Invalid Token)

    http://ibb.co/j794BQ

    Plugin Contributor angelleye

    (@angelleye)

    Okay, thanks for the feedback. We did make some changes to how the token is passed around in hopes of avoiding this exact error, and in our testing it works great, so it’s odd that you’re running into this. We aren’t getting a bunch of other reports of it like I think we would if it simply wasn’t working over all, but we’ll dig into this more and try to figure out what’s up.

    Do you have a ticket opened with us on our help desk already? If not, please submit a ticket here so we can work with you more directly on this if we need to.

    Plugin Contributor angelleye

    (@angelleye)

    I forgot to comment about the EC button on the product pages. The tiny buttons are typically from the theme or some other plugin applying a height or width to the img tags on a page, which then shrink up the PayPl images. Those rules would need to be adjusted for the img tags inside the PayPal button div to keep this from happening.

    We actually made quite a few changes to how EC is built in to WC in general, and this could be a small side effect. Ironically, doing it properly results in some additional headaches like this. It should be a simple fix, though, in your theme’s style.css (which should be done through a child theme).

    We’ll look to see if we can make an adjustment on that so it works better by default in most themes, but we’ve always had this come up in some themes and it’s usually a pretty quick style fix.

    Thread Starter strettonbull

    (@strettonbull)

    Thanks, I’ve just started a ticket on your website.

    Plugin Contributor angelleye

    (@angelleye)

    We have made adjustments to the release branch on GitHub that should resolve the invalid token issue and this will be included in the 1.4.3 update coming soon. If you would like to grab it early and update manually you can download it here: https://github.com/angelleye/paypal-woocommerce/archive/release.zip

Viewing 13 replies - 1 through 13 (of 13 total)
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