Support » Plugin: Loco Translate » Problem with Translate

  • Hello, I have problem with your plugin. I asked before to the theme assistance by Vamtam and they gave me the following answer:

    The problem should be that Loco Translate put the po/mo files in wp-content/plugins/elementor-pro/languages/ instead of wp-content/languages/plugins/. Once you move the files to the correct directory, WP will pick up correctly the translation.

    Can you help me please?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tim W

    (@timwhitlock)

    Loco Translate saves files where you choose. They are saying you chose the “author” location and you need to move the file to the “system” location.

    Both these locations should work if their plugin follows WordPress standards, but if this is what they are telling you then …

    Have you tried opening the file in Loco Translate and clicking the “Relocate” tab? Or clicking the “move” link when you roll over the file in the overview screen?

    Thread Starter dadoamodei

    (@dadoamodei)

    Hello Tim,

    I can not resolve the problem.

    Is it possible to have assistance in call to? Because after this translation we can go online with the site.

    Plugin Author Tim W

    (@timwhitlock)

    This a is a free plugin with free support. There is no telephone support.

    I provide a file editor. What you do with it and how the files are used by your site is down to you.

    You’ve been told you have to move the file. Have you tried to move the file?

    Thread Starter dadoamodei

    (@dadoamodei)

    Yes we did but not working…

    Plugin Author Tim W

    (@timwhitlock)

    Verify whether the file was saved and whether the location and name are correct. If these things are in place, then it sounds like a problem with elementor-pro

    My plugin’s job is to save the file. That’s basically all it does.

    I don’t provide help debugging commercial plugins.

    They told you “once you move the files to the correct directory, WP will pick up correctly the translation”. So go back to them. Tell them where the file is and what it’s called, and ask them why their advice doesn’t work.

Viewing 5 replies - 1 through 5 (of 5 total)
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