Support » Plugin: Spam protection, Anti-Spam, FireWall by CleanTalk » Problem with Ticker and Feeds

  • Resolved LiveTube Ltd.

    (@ltglobal)


    Hi there,

    we have activated the spam firewall on our page [ redundant link removed ]
    Now we are facing a problem with our ticker on the homepage.

    You can see LT News and then the red ticker.
    It works on Chrome,but since we activated the Spam Firewall it no longer works on Safari. For your info, we are using the below exception in our caching WP Rocket and so far it worked:

    /PW-Pro-News-Ticker-For-VC/
    /js_composer/
    /jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
    main-ticker

    We have a second problem with the anti-crawler setting. When we activated it our RSS imports as well as all RSS feeds were no longer accessible by Zapier and other tools we are using. Also the ticker did not work as well since it is one of our RSS feeds too.

    The RSS feeds our page is using are

    /feed
    /news/feed

    /forum?type=rss2&forum=g
    /forum?type=rss2&forum=g&topic=g

    Appreciate any help with this

    Thanks
    Sven

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Can you reach out to our support team via our private Ticket System so we can gather some more information from you concerning this issue: https://cleantalk.org/my/support/open?

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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