Title: problem with thrive apprentice
Last modified: September 8, 2023

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# problem with thrive apprentice

 *  Resolved [delindabel](https://wordpress.org/support/users/delindabel/)
 * (@delindabel)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-thrive-apprentice/)
 * We have your plugin installed with thrive themes. This has worked for a few years,
   but now the plugin clashes with thrive apprentice. This is really urgent as we
   had to put the website of our client in maintenance for the weekend. We would
   appreciate your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-thrive-apprentice%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-thrive-apprentice/#post-17038965)
 * Hi [@delindabel](https://wordpress.org/support/users/delindabel/),
 * We are sorry for the inconvenience you may have because of this. Please consider
   reaching out to us through our [Support Portal](https://wpastra.com/contact/)
   so we can have a closer look at this.
 * In the meantime, please rollback this plugin to the older version that works 
   with no issue. You can use a plugin like [WP Rollback](https://wordpress.org/plugins/wp-rollback/)
   to rollback with ease.
 * Kind regards,
    Herman 😊
 *  Thread Starter [delindabel](https://wordpress.org/support/users/delindabel/)
 * (@delindabel)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-thrive-apprentice/#post-17055796)
 * Hi, I’ve send a request through the support panel but I do not get any reply 
   back. We have installed this plugin on many client websites and we get complaints
   from all of them. Please is there any news on this issue with thrive apprentice?
 *  Thread Starter [delindabel](https://wordpress.org/support/users/delindabel/)
 * (@delindabel)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/problem-with-thrive-apprentice/#post-17055827)
 * Sorry, it is okay. I was confused by the ticket emailadress as it does not resemble
   anything I was expecting to see.
 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/problem-with-thrive-apprentice/#post-17350508)
 * Hi [@delindabel](https://wordpress.org/support/users/delindabel/),
 * We recently released update that contains the fix for this issue. I also provided
   an update to your ticket today. Please update this plugin to the latest version,
   which currently is v2.1.3 and let us know how you go by replying to the ticket.
 * Kind regards,
    Herman 😊

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘problem with thrive apprentice’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/problem-with-thrive-apprentice/#post-17350508)
 * Status: resolved