Problem with the translation of a single product page | WordPress.org

paolabozhilova
(@paolabozhilova)

2 years, 10 months ago
Hello, we have a big problem with the products in our store. Our main language is Bulgarian, and the other two are English and Romanian. We have no problems with Bulgarian, there are many problems with English and Romanian. Product descriptions are constantly changed and mixed. In an English product, a Romanian text is written and vice versa. When we see such mistakes, we correct them and most of them reappear.
- This topic was modified 2 years, 10 months ago by paolabozhilova. Reason: Capital letter
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ofwald
(@ofwald)

2 years, 10 months ago

Hello @paolabozhilova,

At first sight I can only think of this as the root of the problem:
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content

If a product is set as a duplicate of another each time the original is updated the translation will be overwritten.

But it seems that there is something more here, something looks “broken”. I suggest to check if this happens also with new products.

If the documentation I’ve shared does not point you in the right direction, can you please open a ticket here:
https://wpml.org/forums/forum/english-support/

There we will be able to take a deep look into the problem.

Kind regards,

Otto

Viewing 1 replies (of 1 total)

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In: Plugins
1 reply
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Last reply from: ofwald
Last activity: 2 years, 10 months ago
Status: not resolved