Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hi @ventio,

    Thanks for reaching out to us!

    Can you please let me know which version of our plugin you use?

    Thank you,

    Beatrice.

    Thread Starter ventio

    (@ventio)

    1.7.8

    I tried to install the latest version but the latest version causes other problems on my website so I’m leaving version 1.7.8 for now.
    However, even the latest version of your plugin does not solve this problem, it still did not have a form button

    Plugin Support beatrice12

    (@beatrice12)

    Hi there,

    Can you please deactivate and delete the plugin then install and activate it again, clear the cache of your browser and let me know if you still encounter issues?

    Warmly,

    Beatrice.

    Thread Starter ventio

    (@ventio)

    I did exactly as you wrote and unfortunately it didn’t help. Still the same problem

    Thread Starter ventio

    (@ventio)

    Please tell me where to look for a solution to my problem? What else can I do?

    Plugin Support beatrice12

    (@beatrice12)

    Hi there,

    You are using a version which is too old and this is why you encounter issues. Please update to our latest version (3.1.11).

    Warm regards,

    Beatrice.

    Thread Starter ventio

    (@ventio)

    After updating to the latest version, I get a Fatal Website Error.

    Detailed information:
    WordPress has detected an error in the plugin you are using: Strong Testimonials.
    To solve the problem, the following information may be needed:
    WordPress version 6.4.3
    Current Theme: Avada (version 7.11.5)
    Current plugin: Strong Testimonials (version 3.1.11)
    PHP version: 8.3.2 Error details

    Error details:
    An E_ERROR error was caused on line 557 of the /wp-content/plugins/strong-testimonials/admin/class-strong-testimonials-updater.php file.
    Error message: Uncaught TypeError: array_merge(): Argument #2 must be of type array, null given in /wp-content/plugins/strong-testimonials/admin/class-strong-testimonials-updater.php:557

    Stack trace:
    #0 /wp-content/plugins/strong-testimonials/admin/class-strong-testimonials-updater.php(557): array_merge(Array, NULL)
    #1 /wp-content/plugins/strong-testimonials/admin/class-strong-testimonials-updater.php(118): Strong_Testimonials_Updater::update_form_options()
    #2 /wp-content/plugins/strong-testimonials/admin/admin.php(42): Strong_Testimonials_Updater::update()
    #3 /wp-includes/class-wp-hook.php(324): wpmtst_update_check(”)
    #4 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #5 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #6 /wp-admin/admin.php(175): do_action(‘admin_init’)
    #7 /wp-admin/plugins.php(10): require_once(‘/do…’)
    #8 {main}
    thrown

    What else do you need to fix the problem. Please help me.

Viewing 7 replies - 1 through 7 (of 7 total)
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