Title: Problem with the request a quote button
Last modified: April 21, 2020

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# Problem with the request a quote button

 *  [jlcastrillo](https://wordpress.org/support/users/jlcastrillo/)
 * (@jlcastrillo)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/problem-with-the-request-a-quote-button/)
 * Hello!
 * I have problems with the request a quote button (plugin). The button works with
   clients that are located in Spain or Mexico, but it does not work with clients
   for example from the **United States**. When they fill out the form and give 
   it to -send- it keeps loading and never sends the information. Instead with Spanish
   people the process is completed correctly and the message reaches my email. How
   can i fix this?
 * Thank you!
 * Jose Luis Castrillo
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-the-request-a-quote-button%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-the-request-a-quote-button/#post-12757053)
 * Hello,
    it seems that the request fails, maybe there’s some conflict with some
   plugins or with the theme.
 * Please, try to deactivate all plugins and see if the problem disappear. If so,
   try to activate them again one by one and see which one produces the issue.

Viewing 1 replies (of 1 total)

The topic ‘Problem with the request a quote button’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-request-a-quote/assets/icon-128x128.gif?
   rev=3234570)
 * [YITH Request a Quote for WooCommerce](https://wordpress.org/plugins/yith-woocommerce-request-a-quote/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-request-a-quote/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-request-a-quote/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-request-a-quote/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-request-a-quote/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-request-a-quote/reviews/)

## Tags

 * [button](https://wordpress.org/support/topic-tag/button/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [quote request](https://wordpress.org/support/topic-tag/quote-request/)

 * 1 reply
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/problem-with-the-request-a-quote-button/#post-12757053)
 * Status: not resolved