Title: Problem with the purchase
Last modified: June 5, 2018

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# Problem with the purchase

 *  Resolved [svensen](https://wordpress.org/support/users/svensen/)
 * (@svensen)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-the-purchase/)
 * Hi, I’m having trouble buying a license. The payment form for me requires a VAT
   number that I do not have. Without a valid VAT number, the form will not trigger
   my payment (preview: [https://ctrlv.cz/RE1Y](https://ctrlv.cz/RE1Y)). Do you 
   advise me how to proceed?
 * Thanks,
    svensen
    -  This topic was modified 7 years, 11 months ago by [svensen](https://wordpress.org/support/users/svensen/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Mark Zahra](https://wordpress.org/support/users/markzahra/)
 * (@markzahra)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-the-purchase/#post-10365008)
 * Hi Svensen,
 * If you do not have VAT details, please do not click on the VAT option. Once you
   click on it, it will require the VAT details. If you empty your cart and start
   over you’ll be able to proceed normally.
 * Thank you.
 *  Thread Starter [svensen](https://wordpress.org/support/users/svensen/)
 * (@svensen)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-the-purchase/#post-10365059)
 * I emptied my cart, cleared the cookies and started again, but the form still 
   wants a VAT number for me 🙁 ([https://ctrlv.cz/VIjV](https://ctrlv.cz/VIjV))
 *  Thread Starter [svensen](https://wordpress.org/support/users/svensen/)
 * (@svensen)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-the-purchase/#post-10366051)
 * Finally, I got it! Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with the purchase’ is closed to new replies.

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## Tags

 * [buy](https://wordpress.org/support/topic-tag/buy/)
 * [purchase](https://wordpress.org/support/topic-tag/purchase/)

 * 3 replies
 * 2 participants
 * Last reply from: [svensen](https://wordpress.org/support/users/svensen/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/problem-with-the-purchase/#post-10366051)
 * Status: resolved