Support » Plugin: Order Tracking - WordPress Status Tracking Plugin » Problem with the Premium Plugin

  • Resolved peteto2006

    (@peteto2006)


    Hi!

    I wrote an email from your support page last week, choosing the Premium option – since I’ve purchased your Pro. But I didn’t get a reply.

    I have a problem – since I activated the plugin, all is doubled. I have in the admin menu both “Tracking” and “Order tracking” menus. When I click on a submenu in any of them I get 404 error. They work ONLY if I click on the main (Tracking or Order Tracking) menu.
    Also – all the options are doubled. I want to add an order – all the fields are doubled. Yet, I’ve only 1 plugin installed and activated, so disabling it – disables both menus and it’s not effective.
    Here’re some screenshots:
    https://prnt.sc/x41u1q
    https://prnt.sc/x420r1

    The email from the support ticket I sent last week is from info@mysuper.site

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