Support » Plugin: Google Captcha (reCAPTCHA) by BestWebSoft » problem with the new release 1.21

  • HI there! I update to the version 1.21 and the captcha stop working on Zerif life theme http://learningenglishmatters.com/ (it doesn’t show anymore in the homepage nor in the contact us page)
    I had to downgrade the plugin to 1.20 to get the captcha work again.
    Hope it will get fixed. thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for your feedback.

    At the moment we can see that the reCaptcha which is displayed on your page is generated by another plugin. If you need our help, please activate Google Captcha (reCAPTCHA) by BestWebSoft and deactivate your captcha plugin, so that we could detect the problem and find its solution.

    Sincerely,
    BestWebSoft Support Team

    THANKS! I feel very stupid righ now LOL
    The captcha I put in the homepage was generate by the theme itself (in the setting it asked me to put the keys)
    I tried to remove the keys in the theme setting, but the (reCAPTCHA) plugin doesn’t affect the mail form (I guess it’s a setting of the theme itself) so I leave it as it is. Thanks alot for the reply and I will change the rate to 5 stars (if I am able =))

Viewing 2 replies - 1 through 2 (of 2 total)
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