Title: Problem with the key
Last modified: August 21, 2016

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# Problem with the key

 *  [emmnlyves](https://wordpress.org/support/users/emmnlyves/)
 * (@emmnlyves)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-key/)
 * Hello,
 * I’ve just bought SP Client Document Maanger and installed the plugin.
    But when
   I go on my website on the plugin page, I have this message :
 * “License Error
    Your key is not valid, please enter a valid key for SP Client
   Document Manager Premium. Error code: inactive
 * Please enter your license key, if you do not know your license key please login
   here or purchase a new license.”
 * Yet, I put the good licence key. It seems mine is not recognized.
 * Could you help me ?
 * Thanks a lot
 * [http://wordpress.org/plugins/sp-client-document-manager/](http://wordpress.org/plugins/sp-client-document-manager/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [emmnlyves](https://wordpress.org/support/users/emmnlyves/)
 * (@emmnlyves)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-key/#post-4000674)
 * Hello,
    Finally, it seems to work. The error message has disappeared when I reactivate
   the plugin. Have a good day !
 *  Plugin Author [smartypants](https://wordpress.org/support/users/smartypants/)
 * (@smartypants)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-key/#post-4000893)
 * Great in the future please feel free to email us directly since you have a premium
   license!
 *  Thread Starter [emmnlyves](https://wordpress.org/support/users/emmnlyves/)
 * (@emmnlyves)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-key/#post-4000905)
 * Hi,
    Thanks a lot ! Yes, next time, I will email you directly. Have a good week-
   end !

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem with the key’ is closed to new replies.

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## Tags

 * [key](https://wordpress.org/support/topic-tag/key/)
 * [not valid](https://wordpress.org/support/topic-tag/not-valid/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 3 replies
 * 2 participants
 * Last reply from: [emmnlyves](https://wordpress.org/support/users/emmnlyves/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/problem-with-the-key/#post-4000905)
 * Status: not resolved