• Resolved kroz

    (@kroz)


    When the shipping costs are updated it is not updated in the cart, i add a product and modify in it the shipping costs, i had a product in my cart, i reload it and the shipping costs are the old cost.

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter kroz

    (@kroz)

    When i was trying to detect the plugin that could interfere with innozilla. I found this error:

    error

    I have only Woocommerce And Innozilla

    Plugin Author innozilla

    (@innozilla)

    Hi @kroz,

    that error triggered due to conflict plugin.

    please change the theme to default and try deactivating some more plugins to verify the conflicted plugin.

    Thanks

    Thread Starter kroz

    (@kroz)

    Following the instructions I have done everything from 0, using version 5.5 of wordpress and only installing woocommerce and innozilla, when I change the amount of shipping costs, the shipping cost calculator does not update, for it to work you have to update the address again In addition, the same error that I described in previous occasions appears and it is with the default theme of wordpress, I attach a screenshot:

    error
    plugins
    theme

    You can check the screenshots

    Plugin Author innozilla

    (@innozilla)

    Hi @kroz,

    that was weird we did not encounter that error.

    what PHP version are you using? also please check hosting default settings.

    maybe your settings is outdated as well as the PHP settings on server.

    Thanks

    Thread Starter kroz

    (@kroz)

    Today i am trying with the last version of php.

    You can check in this screenshot:

    PHP Version

    And yes the calculator of shipping costs again dont work, only works when the cart add or remove an item.

    Plugin Author innozilla

    (@innozilla)

    hi @kroz

    the latest PHP has many bugs and we don’t recommend as of the moment.

    Maybe you can just find another plugin that suites your settings. because we really don’t have enough complains to the plugin as the moment.

    issue: server settings issue mainly PHP settings.

    Thanks for trying out our plugin. we really appreciate your effort on all the screenshots. maybe we can add this on our next update.

    Plugin Author innozilla

    (@innozilla)

    closing thread due because we could not get more evidence of the issue.

    but it might be PHP version. we suggest PHP 7.0

    Thanks

Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘Problem with the cart’ is closed to new replies.