Problem with the AdBlocking section

  • Resolved Nikonn

    (@nikonn)


    1 year ago

    Hello. There is a problem with the Ad Blocking section. The essence of the problem is that after setting the settings of the parameters (actions – pop-up notification, frequency of display – page views, and other parameters), when the ad blocker (Adblock, Adguard) is disabled, the pop-up notification is still displayed in any browsers. You can disable the pop-up notification only by selecting the Action – None function.

    Do you have any ideas about this?

    The plugin has been updated to the latest version. The problem is observed both in the simple version of the plugin and in the PRO version. Until today, such problems have not been observed.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Spacetime

    (@spacetime)

    1 year ago

    You need to provide some data so we can check it:
    https://wordpress.org/support/topic/ad-inserter-support-forum-before-you-ask-for-help/

    Thread Starter Nikonn

    (@nikonn)

    1 year ago

    Do you need me to enable remote debugging?

    Plugin Author Spacetime

    (@spacetime)

    1 year ago

    Yes.

    Thread Starter Nikonn

    (@nikonn)

    1 year ago

    Can I send a link to your email?

    Plugin Author Spacetime

    (@spacetime)

    1 year ago

    No, you need to post it here.

    Thread Starter Nikonn

    (@nikonn)

    1 year ago

    Hello. Attached a link to the website https://goo-gl.ink/LBXvm

    the action delay is set to 3,2

    Action – pop-up message

    Validity period – empty

    Plugin Author Spacetime

    (@spacetime)

    1 year ago

    I can’t reproduce any issue. Tested in Chrome and Edge. Please describe detailed steps (including browser and device used) to reproduce the issue.

    Thread Starter Nikonn

    (@nikonn)

    1 year ago

    I described the essence of the problem in detail in my first appeal, also in the title of the topic of my appeal there is a section of the problem in your plugin, both in the regular version and in the PRO version.

    Plugin Author Spacetime

    (@spacetime)

    1 year ago

    I’m sorry I can’t reproduce any issue.

    Until today, such problems have not been observed

    Since the plugin didn’t change this indicates some issue with the website or somethign related to your environment. It is also possible that some scripts the plugin is using to detect ad blocking can’t be loaded in your country. Check the console for any errors. If this is the case you can disable individual checks:
    https://adinserter.pro/documentation/ad-blocking-detection#troubleshooting

    For Ad Inserter Pro you can submit a support request via this form:
    https://adinserter.pro/contact#help

    Thread Starter Nikonn

    (@nikonn)

    1 year ago

    It turns out that it is necessary to guess the problem by brute force the occurrence of the problem? Does this method also work in the simple version of the plugin?

    Thread Starter Nikonn

    (@nikonn)

    1 year ago

    The problem for both a simple plugin and a PRO was to disable the dummy doubleclick.

    Plugin Author Spacetime

    (@spacetime)

    1 year ago

    Thanks for the feedback. This indicates that this script is not served to you / your country so it was considered to be blocked.

Viewing 12 replies - 1 through 12 (of 12 total)
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