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[resolved] Problem with submenus in Chrome (36 posts)

  1. hamutalwz
    Member
    Posted 1 year ago #

    I have recently encounter a problem with showing my submenus in Chrome.
    They don't expand unless I toggle the bottom sidebar on or off before I hover over the menu. Only then, it expands to show me the submenus.
    Weird, no?

  2. Andrew
    Forum moderator
    Posted 1 year ago #

    Can you try deactivating all plugins to see if the issue persists?

  3. hamutalwz
    Member
    Posted 1 year ago #

    the problem still persists even after deactivating the plugins.

  4. Andrew
    Forum moderator
    Posted 1 year ago #

    Can you link the page with the issue?

  5. Gezim Basha
    Member
    Posted 1 year ago #

    Can you post a link to your site, so we can take a look at it.

  6. hamutalwz
    Member
    Posted 1 year ago #

    http://www.private.fsh.co.il/
    it's in Hebrew so click on the 4th and 5th menu entry from the left which leads to:
    http://www.private.fsh.co.il/services/
    http://www.private.fsh.co.il/groups/running/
    thank you.

  7. Andrew
    Forum moderator
    Posted 1 year ago #

    So on which page don't the submenus work properly?

  8. hamutalwz
    Member
    Posted 1 year ago #

    on all of them.
    when you hover over the menus I have noted above, they have sub menus that should open and doesn't.
    when you toggle on/off the bottom widget and then hover over these menus, the submenus suddenly appear.

  9. Andrew
    Forum moderator
    Posted 1 year ago #

    Which browser and browser version are you experiencing the problem in?

  10. hamutalwz
    Member
    Posted 1 year ago #

    Version 30.0.1599.69 m

  11. Andrew
    Forum moderator
    Posted 1 year ago #

    Is that chrome?

  12. hamutalwz
    Member
    Posted 1 year ago #

    Yes. sorry. I've written in my original post that it's Chrome.

  13. Andrew
    Forum moderator
    Posted 1 year ago #

    I can't experience your issue with that browser & browser version when I mouse-over the menu items.

    Are you using your mouse? The submenus don't show up when you use the keyboard, are you using your keyboard instead?

  14. hamutalwz
    Member
    Posted 1 year ago #

    No. I'm using my mouse. did you see the submenus?

  15. hamutalwz
    Member
    Posted 1 year ago #

    and it's not only on my computer.

  16. Andrew
    Forum moderator
    Posted 1 year ago #

    Yes, but I could be looking at the wrong menu.

    Could you link us to a screenshot highlighting the menu?

  17. hamutalwz
    Member
    Posted 1 year ago #

    http://snag.gy/EeUwe.jpg
    if you got any one of them to show than it's working for you.
    on my end, none of the sub-menus open and it happens only on Chrome but in more than one computer.

  18. Andrew
    Forum moderator
    Posted 1 year ago #

    All of those are working for me http://snag.gy/cnjiZ.jpg .

    Can you try clearing your browser's cache just to make sure you're not seeing an old version of the site?

  19. hamutalwz
    Member
    Posted 1 year ago #

    tried it more than once but nothing.
    this is crazy! what happened??

  20. Andrew
    Forum moderator
    Posted 1 year ago #

    Maybe this issue may magically resolve itself overnight.

  21. hamutalwz
    Member
    Posted 1 year ago #

    I sure hope you're right!
    thanks :-).

  22. hamutalwz
    Member
    Posted 1 year ago #

    this is still not resolved. the top sub-menus only open after I toggle the bottom widget area link and this is happening only in Chrome.
    anyone has any idea why?
    thank you.

  23. Andrew
    Forum moderator
    Posted 1 year ago #

    Still can't reproduce the issue.

  24. hamutalwz
    Member
    Posted 1 year ago #

    I don't understand it.
    It's happening to me in 3 different computers I have.

  25. Andrew
    Forum moderator
    Posted 1 year ago #

    Could you write down how you are triggering the issue, so that I could have a better chance at recreating it?

  26. hamutalwz
    Member
    Posted 1 year ago #

    take a look at this screen capture clip:
    http://www.screenr.com/ZgYH
    (the clip begins with the sub-menus working after I toggled the sidebar-link but then it stops working until I toggle it again).

  27. hamutalwz
    Member
    Posted 1 year ago #

    did you get the chance to watch the screen capture movie?
    I really need to get this resolved.
    thank you.

  28. WPyogi
    Forum Moderator
    Posted 1 year ago #

    Have you tried deactivating your plugins to see if any are causing that?

  29. WPyogi
    Forum Moderator
    Posted 1 year ago #

    They work fine for me in Chrome. Have you reinstalled Chrome?

  30. Andrew
    Forum moderator
    Posted 1 year ago #

    Can you try deactivating all addons you have in Chrome to explore whether any could be responsible?

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