Title: Problem with step 3
Last modified: August 30, 2016

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# Problem with step 3

 *  Resolved [anitakooij](https://wordpress.org/support/users/anitakooij/)
 * (@anitakooij)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-step-3/)
 * Hi!
    Great plugin and looks great too.
 * I only have a problem with step three, Box Settings.
 * When i click ‘save and publish’ i get the error ‘There was an error updating 
   the database. Please try again later’.
 * Is there a solution for this problem?
    thankx!
 * [https://wordpress.org/plugins/wp-conversion-boxes/](https://wordpress.org/plugins/wp-conversion-boxes/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * (@ramshengale)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-step-3/#post-6469167)
 * Hi anitakooij,
 * I tested the current version on my host and it’s working fine. Can you please
   send me a screenshot of your Console Log so that I can have a look at what JS
   error is causing this issue?
 * Ram
 *  Thread Starter [anitakooij](https://wordpress.org/support/users/anitakooij/)
 * (@anitakooij)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-step-3/#post-6469284)
 * hi ram,
 * thank you for your reply.
 * i sent you the screenshot via the normal email earlier this week.
 * did you receive it?
 * anita
 *  Thread Starter [anitakooij](https://wordpress.org/support/users/anitakooij/)
 * (@anitakooij)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-step-3/#post-6469285)
 * hi ram,
 * here is the screenshot again.
 * [https://drive.google.com/file/d/0B8DguOMUF79reUlPa3pqa1lFY1U/view?usp=sharing](https://drive.google.com/file/d/0B8DguOMUF79reUlPa3pqa1lFY1U/view?usp=sharing)
 *  Plugin Author [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * (@ramshengale)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-step-3/#post-6469367)
 * Hi anitakooij,
 * I can’t see any specific error that may be causing the issue. No errors on plugin
   side as well. Can you please update the plugin to latest version and see if that
   solves the issue. This issue may also be caused because of response from server
   timing out because of slow server.
 * Ram

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with step 3’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-conversion-boxes_d4d4d4.svg)
 * [WPCB - Email Optin & CTA Boxes](https://wordpress.org/plugins/wp-conversion-boxes/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-conversion-boxes/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/problem-with-step-3/#post-6469367)
 * Status: resolved