Title: Problem with stats
Last modified: December 24, 2020

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# Problem with stats

 *  Resolved [pho3nyx](https://wordpress.org/support/users/pho3nyx/)
 * (@pho3nyx)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/problem-with-stats-4/)
 * Hello, Jetpack keep counting my visits even if the “Count logged in page views
   from administrator” option is disabled.
    What to do to fix them? Thanks in advantage
   for your help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-stats-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/problem-with-stats-4/#post-13838206)
 * Hello,
 * We do not have your admin account to check this issue directly. However, you 
   can do that by viewing your site HTML source. Jetpack Stats will track visits
   if these JavaScript lines exist (screenshot: [https://d.pr/i/keuMyx](https://d.pr/i/keuMyx)):
 * `_stq.push([ 'view', {v:'ext',j:'1:9.2.1',blog:'177310058',post:'1798',tz:'1',
   srv:'www.torregrotta.net'} ]);`
 * Can you please check if these lines are there when you’re logging in as an admin
   on your site?
 * Also, your site is using the caching plugin WP-Optimize. You may want to exclude
   admin visits from caching too. Otherwise, your admin visits will be counted too.
 *  Thread Starter [pho3nyx](https://wordpress.org/support/users/pho3nyx/)
 * (@pho3nyx)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/problem-with-stats-4/#post-13839264)
 * Hello, i haven’t that JavaScript lines in my site HTML source when i’m logged
   is as admin.
    I already excluded my cache plugin to exclude admin visits. Maybe
   there is something to edit in the mysql?
 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/problem-with-stats-4/#post-13842495)
 * > Hello, i haven’t that JavaScript lines in my site HTML source when i’m logged
   > is as admin.
   >  I already excluded my cache plugin to exclude admin visits.
 * If so, it’s safe to say that Jetpack is not counting your own visits as an admin.
 * If you can provide us why you think that your admin visits are counted, we will
   try to have a look again. However, it’s not likely that we can uncover anything
   if you do not see any JavaScript lines from Jetpack Stats in the HTML source 
   when you log in as an admin.
 * > Maybe there is something to edit in the mysql?
 * Jetpack Stats are recorded on WordPress.com servers rather than your own site.
   Therefore, it’s not necessary to edit anything in MySQL.
 *  Thread Starter [pho3nyx](https://wordpress.org/support/users/pho3nyx/)
 * (@pho3nyx)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/problem-with-stats-4/#post-13843335)
 * Here the proof that stats are counted [Stats](https://ibb.co/DM36VK9)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with stats’ is closed to new replies.

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## Tags

 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 4 replies
 * 2 participants
 * Last reply from: [pho3nyx](https://wordpress.org/support/users/pho3nyx/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/problem-with-stats-4/#post-13843335)
 * Status: resolved