Title: Problem with square access token
Last modified: December 22, 2024

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# Problem with square access token

 *  Resolved [Chris](https://wordpress.org/support/users/isaabalot/)
 * (@isaabalot)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/problem-with-square-access-token-3/)
 * This is the error I keep getting on my dashboard. “Heads up! There may be a problem
   with your connection to Square. In order to continue accepting payments, please**
   disconnect and re-connect your site**.” This is the email I get periodically.“
   There was a problem with your Square Access Token.”
 * I have followed the steps on this page in this forum. [https://wordpress.org/support/topic/square-access-token-issue/](https://wordpress.org/support/topic/square-access-token-issue/)
 * I have disabled and enabled woocommerce and the square plugins. I have disconnected
   and reconnected. I have disabled various other plugins without any difference.
   I have gone to the woocommerce subscription page and refreshed subscriptions.
   I have cleared transients etc.
 * I have another person working on a different website. Could his access tokens
   be interfering with mine?
 * We had a programmer try and create a custom square plugin that did not work in
   the end. It was deactivated and deleted.

Viewing 1 replies (of 1 total)

 *  [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * (@jonayedhosen)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/problem-with-square-access-token-3/#post-18115390)
 * Hi [@isaabalot](https://wordpress.org/support/users/isaabalot/)
 * I understand you are experiencing a connection issue with Square, which prompts
   a warning notice like, ‘**_Heads up! There may be a problem with your connection
   to Square_**.
 * Based on what you’ve described, it seems this has been a [known issue](https://github.com/woocommerce/woocommerce-square/issues/93)
   in earlier versions of the Square plugin, and it was addressed in the **4.6.1**
   release.
 * To better assist you, could you please provide your System Status Report? This
   report will help us identify the version of the Square plugin you’re currently
   using, as well as any other relevant configurations on your site.
 * You can find the SSR by navigating to **WooCommerce > Status > Get system report
   > Copy for support**.
 * Looking forward to your response!

Viewing 1 replies (of 1 total)

The topic ‘Problem with square access token’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 1 reply
 * 3 participants
 * Last reply from: [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/problem-with-square-access-token-3/#post-18115390)
 * Status: resolved