Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Problem with Shutter Reloaded

  • Resolved yuvalp

    (@yuvalp)


    Hi NextGen Support,

    I’ve used “Other Options” –> “Lightbox Effects” and selected the “Shutter Reloaded”. It seems to be working OK, but all of the navigation icons at the bottom of the page are missing:

    Next, Full Size, Close, Previous – are still working (by clicking on the text), but the icons are missing. It seems the function attempts to retrieve them from the wrong path…

    Any possible solution?
    Many thanks,
    Yuval.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @yuvalp,

    Unfortunately, this is a known issue introduced since NGG 3.1.11 and that has been reported for our developers. I am sure that they will look forward to fix the icons from this lightbox effect but it may take some time since they are now busy with another big feature integration.

    You can try to temporarily switch to Shutter in order to avoid the missing icons problem.

    We are sorry for the inconveniences

    I want to help you. I fixed this issue today.
    If you look icons path it will see like that
    <img src="/shutter_reloaded/images/close.gif" title="Close"

    you should change path. You should give full path example:

    <img src="https://rabiaaydogan.com/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter_reloaded/images/close.gif" title="Close">

    How can you change path? I’ll give you answers, step by step
    1.Follow this way “/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter_reloaded”
    2.Open shutter.js with notepad
    3.Look 24 row. There is a “var imagePath = nextgen_lightbox_settings.static_path + ‘/shutter_reloaded/images/’;
    4. Replace it like this “https://rabiaaydogan.com/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter_reloaded/images/&#8221;
    5. Finally icons will show 🙂

    Sorry for my english 🙂 i am trying to learn english.

    Have a nice day!

    Hi @balabancagri

    Thank you so much for this workaround.
    We already added this information to the existing bug report.
    We’ll be able to provide a workaround in the future.

    Again, Many thanks, we are pleased to have great feedback from the WordPress community.

    Thread Starter yuvalp

    (@yuvalp)

    Hi @balabancagri,

    Works beautifully 🙂
    Thank you so much.

    For use of others, one comment in your instruction:
    4. Replace it like this “https://rabiaaydogan.com/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter_reloaded/images/”

    Should read:
    4. Replace it like this: var imagePath = “https://rabiaaydogan.com/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter_reloaded/images/”;

    Cheers!

    Thread Starter yuvalp

    (@yuvalp)

    Hi balabancagri,

    Thanks so much for your help.
    Works beautifully 🙂
    Cheers!

    @yuvalp @gabyimagely

    You are welcome 🙂
    Have a nice day again.

    Thank you! the information has been updated in our bug report.

Viewing 7 replies - 1 through 7 (of 7 total)
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