Title: Problem with share count
Last modified: April 26, 2020

---

# Problem with share count

 *  [senchibald](https://wordpress.org/support/users/senchibald/)
 * (@senchibald)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/)
 * Hi, from April 20, we have a problem with the number of share count. Previous
   articles have a total number of share, but not since April 20.
 * Here are two article links.
    [https://www.zenit.ba/osam-novih-slucajeva-koronavirusa-u-zenici/](https://www.zenit.ba/osam-novih-slucajeva-koronavirusa-u-zenici/)
   [https://www.zenit.ba/muco-colakovic-zelimo-pomoci-svojim-komsijama-video/](https://www.zenit.ba/muco-colakovic-zelimo-pomoci-svojim-komsijama-video/)
 * Thanks,
    Senad
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-with-share-count%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [newriffa](https://wordpress.org/support/users/newriffa/)
 * (@newriffa)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12740371)
 * [@senchibald](https://wordpress.org/support/users/senchibald/) did you do any
   plugin update around April 20th?
 *  Thread Starter [senchibald](https://wordpress.org/support/users/senchibald/)
 * (@senchibald)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12740449)
 * I just install ‘Webpushr’ on 19/04/2020, which again does not coincide with termination
   of work.
 *  [newriffa](https://wordpress.org/support/users/newriffa/)
 * (@newriffa)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12742625)
 * [@senchibald](https://wordpress.org/support/users/senchibald/) sometimes effects
   take place after few hours, try to disable Webpushr for me. then test the share-
   count if responsive.
 *  Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/)
 * (@heateor)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12746454)
 * Hi Senad,
 * Sorry for late reply. I noticed you have turned share counts OFF.
    Can you try
   keeping only this plugin active just to check if this makes any difference and
   some other plugin is causing conflict? After deactivating all other plugins, 
   refresh share counts cache once from the `Miscellaneous` section and refresh 
   the webpage where share counts disappeared.
 *  Thread Starter [senchibald](https://wordpress.org/support/users/senchibald/)
 * (@senchibald)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12754571)
 * Hi,
    The plugin is activated, but it constantly shows me the share number 0. 
   At the bottom of each article there is a code from Facebook showing a real number
   of shares. I did what you asked and the same thing happens.
 *  Plugin Author [Heateor Support](https://wordpress.org/support/users/heateor/)
 * (@heateor)
 * [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12771237)
 * If you are using shortcode `[TheChamp-Sharing]` to display social share bar in
   the left sidebar, you need to use “count” and “total_shares” attributes to show
   number of shares with the icons as mentioned at the link [http://support.heateor.com/social-sharing-shortcode-and-widget/](http://support.heateor.com/social-sharing-shortcode-and-widget/)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem with share count’ is closed to new replies.

 * ![](https://ps.w.org/super-socializer/assets/icon-128x128.png?rev=1866723)
 * [Social Share, Social Login and Social Comments Plugin - Super Socializer](https://wordpress.org/plugins/super-socializer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/super-socializer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/super-socializer/)
 * [Active Topics](https://wordpress.org/support/plugin/super-socializer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/super-socializer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/super-socializer/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Heateor Support](https://wordpress.org/support/users/heateor/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/problem-with-share-count/#post-12771237)
 * Status: not resolved